DESKBUDDY Trademark
Trademark Overview
On Monday, February 9, 2026, a trademark application was filed for DESKBUDDY with the United States Patent and Trademark Office. The USPTO has given the DESKBUDDY trademark a serial number of 99641621. The federal status of this trademark filing is NEW APPLICATION - ASSIGNED TO EXAMINER as of Monday, June 8, 2026. This trademark is owned by TENCENT HOLDINGS LIMITED. The DESKBUDDY trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, Communication Services, and Computer & Software Services & Scientific Services categories with the following description:
AI-powered virtual receptionist and front desk chatbot software; Downloadable computer software and mobile applications using artificial intelligence for use as a virtual front desk and automated customer support system, namely, chatbot software for simulating conversations, answering customer inquiries, and providing automated customer service; Downloadable computer software for customer support messaging and handling customer inquiries via voice and text; Downloadable computer software for managing, storing, and delivering textual and speech-based information for answering calls and providing appointment information via computer communication networks; Downloadable computer software using artificial intelligence for speech identification, speech analysis, and speech recognition for answering and routing telephone calls; Downloadable software for intelligent and automated language translation of customer communications.
Audio and video messaging for customer support; Communication services for customer support via voice and text over computer and mobile networks; Providing customer support and virtual front desk services via electronic communications; Providing online chat and electronic messaging services for responding to customer inquiries and providing appointment information; Providing virtual receptionist services for handling inbound telephone and electronic communications for businesses; Telecommunication services, namely, automated telephone call answering, call routing, and electronic transmission of voice communications using artificial intelligence.
Application service provider (ASP) featuring software, namely to enable the temporary use of software for customer support, AI chat, messaging, and data management; Computer software consultancy relating to AI-powered customer support systems; Computerized data storage services for customer support and AI chat and call data; Hosting of software platforms for providing AI-powered customer support; Platform as a service [PaaS] featuring AI chat, messaging, and customer support software; Providing a web-based software platform that allows users to configure and deploy AI front desk services via a console; Providing a website featuring non-downloadable software using artificial intelligence for call handling, inquiry management, and appointment scheduling, and intelligent language translation of customer communications; Providing online support and troubleshooting services for users of AI-powered customer support and virtual front desk software; Providing temporary use of online non-downlo...
Administration of customer support programs; Compilation and management of customer information in computer databases; Customer service administration and customer support management using automated systems; Providing business administrative services, namely, automated receptionist and virtual front desk services using artificial intelligence for others, including handling customer inquiries, managing and providing appointment information, call routing, and assisting with administrative front desk operations for retail and service-oriented businesses.
General Information
| Serial Number | 99641621 |
| Word Mark | DESKBUDDY |
| Filing Date | Monday, February 9, 2026 |
| Status | 638 - NEW APPLICATION - ASSIGNED TO EXAMINER |
| Status Date | Monday, June 8, 2026 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
Trademark Statements
| Pseudo Mark | DESK BUDDY |
| Goods and Services | AI-powered virtual receptionist and front desk chatbot software; Downloadable computer software and mobile applications using artificial intelligence for use as a virtual front desk and automated customer support system, namely, chatbot software for simulating conversations, answering customer inquiries, and providing automated customer service; Downloadable computer software for customer support messaging and handling customer inquiries via voice and text; Downloadable computer software for managing, storing, and delivering textual and speech-based information for answering calls and providing appointment information via computer communication networks; Downloadable computer software using artificial intelligence for speech identification, speech analysis, and speech recognition for answering and routing telephone calls; Downloadable software for intelligent and automated language translation of customer communications. |
| Goods and Services | Audio and video messaging for customer support; Communication services for customer support via voice and text over computer and mobile networks; Providing customer support and virtual front desk services via electronic communications; Providing online chat and electronic messaging services for responding to customer inquiries and providing appointment information; Providing virtual receptionist services for handling inbound telephone and electronic communications for businesses; Telecommunication services, namely, automated telephone call answering, call routing, and electronic transmission of voice communications using artificial intelligence. |
| Goods and Services | Application service provider (ASP) featuring software, namely to enable the temporary use of software for customer support, AI chat, messaging, and data management; Computer software consultancy relating to AI-powered customer support systems; Computerized data storage services for customer support and AI chat and call data; Hosting of software platforms for providing AI-powered customer support; Platform as a service [PaaS] featuring AI chat, messaging, and customer support software; Providing a web-based software platform that allows users to configure and deploy AI front desk services via a console; Providing a website featuring non-downloadable software using artificial intelligence for call handling, inquiry management, and appointment scheduling, and intelligent language translation of customer communications; Providing online support and troubleshooting services for users of AI-powered customer support and virtual front desk software; Providing temporary use of online non-downloadable software and applications using artificial intelligence for speech identification, speech analysis, and speech recognition for answering and routing calls, and for text processing and document processing for responding to customer inquiries and managing appointment information; Software as a service [SaaS] featuring artificial intelligence software for use as a virtual front desk, virtual receptionist, and automated customer support system. |
| Goods and Services | Administration of customer support programs; Compilation and management of customer information in computer databases; Customer service administration and customer support management using automated systems; Providing business administrative services, namely, automated receptionist and virtual front desk services using artificial intelligence for others, including handling customer inquiries, managing and providing appointment information, call routing, and assisting with administrative front desk operations for retail and service-oriented businesses. |
Classification Information
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, February 9, 2026 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, February 9, 2026 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, February 9, 2026 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, February 9, 2026 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
Trademark Owner History
| Party Name | TENCENT HOLDINGS LIMITED |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | George Town, Grand Cayman
KY |
Trademark Events
| Event Date | Event Description |
| Monday, February 9, 2026 | NEW APPLICATION ENTERED |
| Monday, February 9, 2026 | APPLICATION FILING RECEIPT MAILED |
| Friday, June 5, 2026 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, June 8, 2026 | ASSIGNED TO EXAMINER |
