| Serial Number | 98745235 |
| Word Mark | DEEP CUSTOMER ENGAGEMENT AI BY BCG X |
| Filing Date | Wednesday, September 11, 2024 |
| Status | 688 - NOTICE OF ALLOWANCE - ISSUED |
| Status Date | Tuesday, July 22, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, May 27, 2025 |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Pseudo Mark | DEEP CUSTOMER ENGAGEMENT AI BY BOSTON CONSULTING GROUP X |
| Goods and Services | Providing business management consulting services; business management consulting services, namely, business analysis and strategic planning related to sales, marketing, and customer relationship management; business consulting, namely, providing advice about customer relationship management best practices; business management consulting services, namely, advising retailers on sales and pricing strategies, promotions, and markdowns; development of marketing strategies and concepts; brand positioning services; business data analysis; providing marketing and business advice in the field of business data analytics and implementation of data-driven business strategies; providing analysis of market research data and statistics; providing a website featuring information about customer relationship management |
| Description of Mark | The mark consists of the stacked words "DEEP CUSTOMER", above the words "ENGAGEMENT AI", which is, in turn, above the words "BY BCG X", all to the right of a design comprised of a square containing two circles and a chevron. |
| Goods and Services | Providing temporary use of online non-downloadable software for customer relationship management; providing temporary use of non-downloadable software for use in customer relationship management (crm), marketing and sales automation, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of websites for third-parties for marketing purposes; providing temporary use of online non-downloadable software for business project management, namely, predicting project outcomes and modifying project implementation to increase likelihood of success in business projects; providing temporary use of online non-downloadable software for business management and project planning using data analytics, artificial intelligence, and process and organizational design strategies; providing temporary use of online non-downloadable software for business management, predicting customer behaviors, delivering real-time upselling and cross-selling suggestions, and pricing recommendations; providing a website featuring online non-downloadable software for big data analysis and visualization |
| NOT AVAILABLE | "CUSTOMER ENGAGEMENT AI" |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, September 11, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, September 11, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | The Boston Consulting Group, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Boston, MA 02210 |
| Party Name | The Boston Consulting Group, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Boston, MA 02210 |
| Event Date | Event Description |
| Wednesday, September 11, 2024 | NEW APPLICATION ENTERED |
| Sunday, January 12, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Sunday, January 12, 2025 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Monday, January 13, 2025 | ASSIGNED TO EXAMINER |
| Thursday, January 30, 2025 | EXAMINERS AMENDMENT AND/OR PRIORITY ACTION - COMPLETED |
| Thursday, January 30, 2025 | COMBINED EXAMINER'S AMENDMENT/PRIORITY ACTION AUTOMATIC ENTRY |
| Thursday, January 30, 2025 | EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED |
| Thursday, January 30, 2025 | NOTIFICATION OF EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED |
| Monday, April 28, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, April 28, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, April 28, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, April 29, 2025 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 21, 2025 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, May 27, 2025 | PUBLISHED FOR OPPOSITION |
| Tuesday, May 27, 2025 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, July 22, 2025 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Thursday, January 15, 2026 | TEAS STATEMENT OF USE RECEIVED |