| Goods and Services | Providing business and market data collection, namely, collection, compilation, data processing, and provision of business information, data, statistics, and indices except for data collection for analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; analysis of market, business, and public opinion surveys of others indices except for analysis related to customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; consulting services in the fields of market, business and public opinion survey analysis indices except for analysis related to customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; consulting services in the field of market research and business consultation indices except for consulting services related to analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; providing survey design and business research services relating to market, business and public opinion surveys indices except for survey design and business research services related to analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; consultation services provided via software to assist clients in the creation of surveys and reports, namely, consultation in the field of design of business and marketing surveys, and preparation of business reports indices except for consultation services provided via software related to analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; electronic storage of business information and data, including business statistics and indices information and data except for electronic storage of analysis of customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; design and development of online computer software for others for use in administering surveys over a computer network except for online computer software for analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; design and development of online computer software for others for use in collecting survey data except for online computer software related to analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; design and development of online computer software for others for use in enterprise feedback management and community response management for others except for online computer software related to analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; Providing use of on-line proprietary, non-downloadable software for customer creation, customization, modification, updating, collection, maintenance, analysis and reporting of on-line single- or multi- page surveys, questionnaires and other data collection formats, and for publishing, exporting, emailing, printing, and transferring surveys and survey results, reports and analysis except for non-downloadable software for analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; technical support services in the nature of troubleshooting of computer software problems and website application usage problems to users in connection with the creation, modification, updating, collection, maintenance, analysis, reporting, and transfer of on-line single- and multi- page surveys, questionnaires, and other data collection formats utilizing a website and proprietary non-downloadable on-line software except for technical support services related to software for analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology; technical support services, namely, administration and troubleshooting of web based applications and on-line software except for technical support services related to analyzing customer segmentation for the pharmaceutical, biopharmaceutical and biotechnology |
