| Serial Number | 98472366 |
| Word Mark | CX360 |
| Filing Date | Thursday, March 28, 2024 |
| Status | 604 - ABANDONED - AFTER INTER-PARTES DECISION |
| Status Date | Monday, September 29, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, November 19, 2024 |
| Pseudo Mark | CX THREE SIX ZERO; CX THREE HUNDRED SIXTY; CUSTOMER EXPERIENCE THREE SIX ZERO; CUSTOMER EXPERIENCE THREE HUNDRED SIXTY |
| Goods and Services | Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication using artificial intelligence and generative AI to facilitate customer and employee engagement, customer and employee relationship management, customer and employee service, and customer and employee support; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering; providing temporary use of non-downloadable cloud-based software using machine learning using artificial intelligence and generative AI and natural language processing to automate and improve two-way interactions with customers and employees; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer and employee experience purposes |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 8 - Abandoned |
| Class Status Date | Monday, September 29, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, June 30, 2021 |
| First Use In Commerce Date | Wednesday, June 30, 2021 |
| Party Name | CX360, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Omaha, NE 68154 |
| Party Name | CX360, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Omaha, NE 68154 |
| Event Date | Event Description |
| Thursday, March 28, 2024 | NEW APPLICATION ENTERED |
| Thursday, August 29, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, October 9, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, October 8, 2024 | ASSIGNED TO EXAMINER |
| Wednesday, November 13, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, November 19, 2024 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 17, 2024 | EXTENSION OF TIME TO OPPOSE RECEIVED |
| Monday, January 20, 2025 | EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED |
| Tuesday, November 19, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Monday, January 20, 2025 | OPPOSITION INSTITUTED NO. 999999 |
| Monday, September 29, 2025 | OPPOSITION SUSTAINED NO. 999999 |
| Monday, September 29, 2025 | ABANDONMENT - AFTER INTER PARTES DECISION |
| Monday, September 29, 2025 | OPPOSITION TERMINATED NO. 999999 |
| Monday, September 29, 2025 | ABANDONMENT NOTICE E-MAILED - INTER PARTES DECISION |