| Serial Number | 86573359 |
| Word Mark | CX INDEX |
| Filing Date | Monday, March 23, 2015 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Wednesday, June 7, 2023 |
| Registration Number | 4850307 |
| Registration Date | Tuesday, November 10, 2015 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, August 25, 2015 |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| NOT AVAILABLE | "CX INDEX" |
| Description of Mark | The mark consists of a circle design comprised of triangular slices, with the top triangle extending up with a small circle above it, to the left of the wording "CX INDEX". |
| Goods and Services | Downloadable electronic reports in the field of customer satisfaction and customer loyalty metrics measurement and evaluation |
| Goods and Services | business consulting services in the nature of customer satisfaction and customer loyalty metrics measurement and evaluation services |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, April 1, 2015 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, December 15, 2014 |
| First Use In Commerce Date | Monday, December 15, 2014 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, April 1, 2015 |
| Primary Code | 035 |
| First Use Anywhere Date | Monday, December 15, 2014 |
| First Use In Commerce Date | Monday, December 15, 2014 |
| Party Name | Forrester Research, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Cambridge, MA 02140 |
| Party Name | Forrester Research, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Cambridge, MA 02140 |
| Party Name | Forrester Research, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Cambridge, MA 02140 |
| Event Date | Event Description |
| Thursday, March 26, 2015 | NEW APPLICATION ENTERED |
| Wednesday, April 1, 2015 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, April 2, 2015 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Thursday, June 25, 2015 | ASSIGNED TO EXAMINER |
| Thursday, June 25, 2015 | EXAMINERS AMENDMENT AND/OR PRIORITY ACTION - COMPLETED |
| Thursday, June 25, 2015 | COMBINED EXAMINER'S AMENDMENT/PRIORITY ACTION AUTOMATIC ENTRY |
| Thursday, June 25, 2015 | EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED |
| Thursday, June 25, 2015 | NOTIFICATION OF EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED |
| Tuesday, July 7, 2015 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, July 7, 2015 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, July 7, 2015 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, July 7, 2015 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, July 7, 2015 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, July 21, 2015 | ASSIGNED TO LIE |
| Wednesday, July 22, 2015 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, August 5, 2015 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, August 25, 2015 | PUBLISHED FOR OPPOSITION |
| Tuesday, August 25, 2015 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 10, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Monday, November 13, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, November 13, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, November 10, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Tuesday, November 9, 2021 | TEAS SECTION 8 & 15 RECEIVED |
| Wednesday, April 27, 2022 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Wednesday, October 5, 2022 | POST REGISTRATION ACTION MAILED - SEC. 8 & 15 |
| Tuesday, November 15, 2022 | TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED |
| Saturday, November 19, 2022 | POST REGISTRATION ACTION MAILED - SEC. 8 & 15 |
| Wednesday, November 23, 2022 | TEAS PETITION TO DIRECTOR RECEIVED |
| Tuesday, May 2, 2023 | ASSIGNED TO PETITION STAFF |
| Friday, May 19, 2023 | PETITION INQUIRY LETTER ISSUED |
| Monday, June 5, 2023 | TEAS RESPONSE TO PETITION INQUIRY LETTER |
| Tuesday, June 6, 2023 | PETITION TO DIRECTOR GRANTED |
| Wednesday, June 7, 2023 | ASSIGNED TO PARALEGAL |
| Wednesday, June 7, 2023 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Wednesday, June 7, 2023 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Sunday, November 10, 2024 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Monday, November 25, 2024 | TEAS SECTION 8 & 9 RECEIVED |
| Tuesday, April 15, 2025 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Saturday, April 19, 2025 | POST REGISTRATION ACTION MAILED - SEC. 8 & 9 |
| Thursday, October 16, 2025 | TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED |
| Tuesday, November 4, 2025 | POST REGISTRATION ACTION MAILED - SEC. 8 & 9 |