| Serial Number | 97863230 |
| Word Mark | CX ADVISOR |
| Filing Date | Wednesday, March 29, 2023 |
| Status | 641 - NON-FINAL ACTION - MAILED |
| Status Date | Thursday, December 28, 2023 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Downloadable software and mobile apps for analysis of, and identification of correlations between, data from mystery shopping, market research, audits, social media reviews, surveys, in-store demonstrations, and business financials and performance, to facilitate and provide suggestions for business process and performance improvement |
| Goods and Services | Analytics and reporting services, provided through online Software as a Service (SaaS) platforms, featuring analysis of, and identification of correlations between, data from mystery shopping, market research, audits, social media reviews, surveys, in-store demonstrations, and business financials and performance, to facilitate and provide suggestions for business process and performance improvement |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, April 20, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, April 20, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Research Metrics, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Sylvania, OH 43560 |
| Event Date | Event Description |
| Thursday, December 28, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, December 28, 2023 | NON-FINAL ACTION E-MAILED |
| Thursday, December 28, 2023 | NON-FINAL ACTION WRITTEN |
| Friday, December 22, 2023 | ASSIGNED TO EXAMINER |
| Thursday, April 20, 2023 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Saturday, April 1, 2023 | NEW APPLICATION ENTERED |