CUSTOMER SERVICE HEROES Trademark

Trademark Overview

On Tuesday, December 20, 2011, a trademark application was filed for CUSTOMER SERVICE HEROES with the United States Patent and Trademark Office. The USPTO has given the CUSTOMER SERVICE HEROES trademark a serial number of 79116120. The federal status of this trademark filing is IR CANCELLED - US REGISTRATION CANCELLED as of Monday, December 20, 2021. This trademark is owned by GENESYS TELECOMMUNICATIONS; LABORATOIRES. The CUSTOMER SERVICE HEROES trademark is filed in the Advertising, Business and Retail Services category with the following description:

Personnel management, namely, conducting employee incentive award programs for motivation of employees via recognition and bonuses of customer service center employees to promote high-quality customer service
customer service heroes

General Information

Serial Number79116120
Word MarkCUSTOMER SERVICE HEROES
Filing DateTuesday, December 20, 2011
Status404 - IR CANCELLED - US REGISTRATION CANCELLED
Status DateMonday, December 20, 2021
Registration Number4359636
Registration DateTuesday, July 2, 2013
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, April 16, 2013

Trademark Statements

Goods and ServicesPersonnel management, namely, conducting employee incentive award programs for motivation of employees via recognition and bonuses of customer service center employees to promote high-quality customer service
Disclaimer with Predetermined Text"CUSTOMER SERVICE"

Classification Information

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status CodeF - NOT AVAILABLE
Class Status DateFriday, February 7, 2020
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History

Party NameGENESYS TELECOMMUNICATIONS LABORATOIRES
Party Type30 - Original Registrant
Legal Entity Type99 - Other
AddressPARIS F-75015
FR
Party NameGENESYS TELECOMMUNICATIONS; LABORATOIRES
Party Type20 - Owner at Publication
Legal Entity Type99 - Other
AddressFR
Party NameGENESYS TELECOMMUNICATIONS; LABORATOIRES
Party Type10 - Original Applicant
Legal Entity Type99 - Other
AddressFR

Trademark Events

Event DateEvent Description
Sunday, July 17, 2022NOTIFICATION OF EFFECT OF CANCELLATION OF INTL REG E-MAILED
Saturday, July 16, 2022DEATH OF INTERNATIONAL REGISTRATION
Saturday, November 28, 2020TOTAL INVALIDATION PROCESSED BY THE IB
Friday, November 27, 2020NEW REPRESENTATIVE AT IB RECEIVED
Friday, October 30, 2020GENERIC MADRID TRANSACTION SENT TO IB
Friday, October 30, 2020GENERIC MADRID TRANSACTION CREATED
Wednesday, October 7, 2020TOTAL INVALIDATION OF REG EXT PROTECTION CREATED
Friday, February 7, 2020CANCELLED SECTION 71
Monday, July 2, 2018COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED
Monday, July 31, 2017LIMITATION FROM THE IB EXAMINED, NO ACTION IS NEEDED
Friday, July 7, 2017RESTRICTION OF HOLDER'S RIGHT OF DISPOSAL RECEIVED
Sunday, October 27, 2013FINAL DECISION TRANSACTION PROCESSED BY IB
Thursday, October 3, 2013FINAL DISPOSITION NOTICE SENT TO IB
Thursday, October 3, 2013FINAL DISPOSITION PROCESSED
Wednesday, October 2, 2013FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
Tuesday, July 2, 2013REGISTERED-PRINCIPAL REGISTER
Tuesday, June 18, 2013NOTIFICATION PROCESSED BY IB
Tuesday, April 16, 2013OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, April 16, 2013PUBLISHED FOR OPPOSITION
Wednesday, March 27, 2013NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
Wednesday, March 27, 2013NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB
Wednesday, March 27, 2013NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Friday, March 8, 2013LAW OFFICE PUBLICATION REVIEW COMPLETED
Thursday, March 7, 2013ASSIGNED TO LIE
Tuesday, February 26, 2013APPROVED FOR PUB - PRINCIPAL REGISTER
Tuesday, February 26, 2013TEAS/EMAIL CORRESPONDENCE ENTERED
Monday, February 25, 2013CORRESPONDENCE RECEIVED IN LAW OFFICE
Monday, February 25, 2013TEAS RESPONSE TO OFFICE ACTION RECEIVED
Sunday, September 23, 2012REFUSAL PROCESSED BY IB
Wednesday, September 19, 2012ASSIGNED TO EXAMINER
Saturday, September 1, 2012APPLICATION FILING RECEIPT MAILED
Friday, August 31, 2012NON-FINAL ACTION MAILED - REFUSAL SENT TO IB
Friday, August 31, 2012REFUSAL PROCESSED BY MPU
Friday, August 31, 2012NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW
Thursday, August 30, 2012NON-FINAL ACTION WRITTEN
Tuesday, August 28, 2012ASSIGNED TO EXAMINER
Tuesday, August 28, 2012NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Monday, August 27, 2012SN ASSIGNED FOR SECT 66A APPL FROM IB

Related Keywords

heroes service customer employees bonuses recognition center quality high promote motivation