CUSTOMER SENSITIVITY Trademark
Trademark Overview
On Friday, December 9, 1994, a trademark application was filed for CUSTOMER SENSITIVITY with the United States Patent and Trademark Office. The USPTO has given the CUSTOMER SENSITIVITY trademark a serial number of 74607260. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Saturday, February 19, 2005. This trademark is owned by Melita International Corporation. The CUSTOMER SENSITIVITY trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:
computer software for keeping track of customer requirements and preferences to enable a call center to accommodate and respond to such customer requirements and preferences via multi-media techniques, namely telephone, facsimile, electronic mail, audio, and video
General Information
| Serial Number | 74607260 |
| Word Mark | CUSTOMER SENSITIVITY |
| Filing Date | Friday, December 9, 1994 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Saturday, February 19, 2005 |
| Registration Number | 2157805 |
| Registration Date | Tuesday, May 12, 1998 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, November 21, 1995 |
Trademark Statements
| Disclaimer with Predetermined Text | "CUSTOMER" |
| Goods and Services | computer software for keeping track of customer requirements and preferences to enable a call center to accommodate and respond to such customer requirements and preferences via multi-media techniques, namely telephone, facsimile, electronic mail, audio, and video |
Classification Information
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Saturday, February 19, 2005 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, September 30, 1996 |
| First Use In Commerce Date | Monday, September 30, 1996 |
Trademark Owner History
| Party Name | Melita International Corporation |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Norcross, GA 30071 |
| Party Name | Melita International Corporation |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Norcross, GA 30071 |
| Party Name | Melita International Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Norcross, GA 30071 |
Trademark Events
| Event Date | Event Description |
| Saturday, February 19, 2005 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, May 12, 1998 | REGISTERED-SUPPLEMENTAL REGISTER |
| Friday, March 13, 1998 | ALLOWED SUPPLEMENTAL REGISTER - SOU ACCEPTED |
| Monday, March 9, 1998 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, February 24, 1998 | FINAL REFUSAL MAILED |
| Monday, December 1, 1997 | NON-FINAL ACTION MAILED |
| Friday, April 11, 1997 | NON-FINAL ACTION MAILED |
| Tuesday, April 1, 1997 | STATEMENT OF USE PROCESSING COMPLETE |
| Saturday, November 15, 1997 | EXTENSION 2 GRANTED |
| Monday, August 25, 1997 | EXTENSION 2 FILED |
| Monday, March 17, 1997 | USE AMENDMENT FILED |
| Tuesday, April 1, 1997 | EXTENSION 1 GRANTED |
| Thursday, February 27, 1997 | EXTENSION 1 FILED |
| Tuesday, August 27, 1996 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Monday, June 24, 1996 | NOTICE OF ALLOWANCE CANCELLED |
| Tuesday, February 13, 1996 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, November 21, 1995 | PUBLISHED FOR OPPOSITION |
| Friday, October 20, 1995 | NOTICE OF PUBLICATION |
| Thursday, August 10, 1995 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, July 20, 1995 | EXAMINER'S AMENDMENT MAILED |
| Friday, May 19, 1995 | EXAMINER'S AMENDMENT MAILED |
| Thursday, May 11, 1995 | ASSIGNED TO EXAMINER |
