| Serial Number | 97090624 |
| Word Mark | CUSTOMER FRIENDSHIP |
| Filing Date | Monday, October 25, 2021 |
| Status | 732 - THIRD EXTENSION - GRANTED |
| Status Date | Wednesday, August 14, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 20, 2022 |
| Goods and Services | Downloadable application software for use in database management; Downloadable customer relation management software; Downloadable customer experience relationship management software; Downloadable computer software for providing an online platform for use in the operation of a help desk and customer support center's operations; Downloadable software for making electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality |
| Goods and Services | Customer relationship management; Customer experience business management; Outsource service provider in the field of customer relationship management; Outsource service provider in the field of customer experience business management; Customer service management for others; Consumer response analysis being analysis of advertising response; Consumer profiling for commercial or marketing purposes; Trade show and exhibition services, namely, conducting, arranging and organizing trade shows and trade fairs for commercial and advertising purpose; Organization of trade fairs for advertising purposes; Planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; Organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; Business organizational consultancy regarding customer loyalty programs |
| NOT AVAILABLE | "CUSTOMER" |
| Goods and Services | Software design and development; Software development, programming and implementation; Software as a service (SaaS) services featuring computer software for use in database management; providing temporary use of on-line non-downloadable software for use in database management; Cloud computing Services, namely, cloud hosting provider services; Cloud computing services for collaborative working, namely, cloud hosting provider services; Software design and programming services for customer service applications, namely, customer service management, help desk, and customer support; providing temporary use of online non-downloadable customer service software for use in customer service management, help desk management and customer support center management; providing temporary use of on-line non-downloadable software in the field of customer service management, help desk and customer support services in particular for use in customer help desk management; Computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Design, development and customizing computer software; rental of computer programs or applications for computer programs, which through local and global networks enable the compilation and processing of data for central database all directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Providing temporary use of online non-downloadable software in the nature of interactive user interfaces for managing customer relationships; Software design and development services directed to the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement and helpdesk functionality |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 8, 2021 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 8, 2021 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 8, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Dixa ApS |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 66 - NOT AVAILABLE |
| Address | Copenhagen K 1161 DK |
| Party Name | Dixa ApS |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 66 - NOT AVAILABLE |
| Address | Copenhagen K 1161 DK |
| Event Date | Event Description |
| Tuesday, August 2, 2022 | ASSIGNED TO EXAMINER |
| Thursday, October 28, 2021 | NEW APPLICATION ENTERED |
| Monday, November 8, 2021 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, August 2, 2022 | NON-FINAL ACTION WRITTEN |
| Tuesday, August 2, 2022 | NON-FINAL ACTION E-MAILED |
| Tuesday, August 2, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, November 14, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, November 14, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, November 15, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, November 16, 2022 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, November 30, 2022 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 20, 2022 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 20, 2022 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Monday, February 6, 2023 | TEAS POST PUBLICATION AMENDMENT RECEIVED |
| Tuesday, February 14, 2023 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, February 21, 2023 | ASSIGNED TO PETITION STAFF |
| Friday, February 24, 2023 | REVIEW OF CORRESPONDENCE COMPLETE |
| Wednesday, August 9, 2023 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, August 9, 2023 | SOU EXTENSION 1 FILED |
| Wednesday, August 9, 2023 | SOU EXTENSION 1 GRANTED |
| Friday, February 2, 2024 | SOU EXTENSION 2 FILED |
| Friday, August 11, 2023 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Friday, February 2, 2024 | SOU TEAS EXTENSION RECEIVED |
| Friday, February 2, 2024 | SOU EXTENSION 2 GRANTED |
| Wednesday, August 14, 2024 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, August 14, 2024 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Wednesday, August 14, 2024 | SOU EXTENSION 3 FILED |
| Wednesday, August 14, 2024 | SOU EXTENSION 3 GRANTED |
| Tuesday, February 6, 2024 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |