CUSTOMER FRICTION FACTOR Trademark

Trademark Overview


On Friday, May 27, 2016, a trademark application was filed for CUSTOMER FRICTION FACTOR with the United States Patent and Trademark Office. The USPTO has given the CUSTOMER FRICTION FACTOR trademark a serial number of 87052898. The federal status of this trademark filing is SECTION 8 - ACCEPTED as of Saturday, March 15, 2025. This trademark is owned by NTT Data, Inc.. The CUSTOMER FRICTION FACTOR trademark is filed in the Advertising, Business and Retail Services category with the following description:

Business management consulting with relation to strategy, marketing, sales, operation, product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; consumer strategy business consulting in the fields of marketing, sales, operation, and product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; business research services in the nature of evaluating customer interactions that have positive or negative impacts on customer experience
customer friction factor

General Information


Serial Number87052898
Word MarkCUSTOMER FRICTION FACTOR
Filing DateFriday, May 27, 2016
Status701 - SECTION 8 - ACCEPTED
Status DateSaturday, March 15, 2025
Registration Number5414756
Registration DateTuesday, February 27, 2018
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesBusiness management consulting with relation to strategy, marketing, sales, operation, product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; consumer strategy business consulting in the fields of marketing, sales, operation, and product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; business research services in the nature of evaluating customer interactions that have positive or negative impacts on customer experience

Classification Information


International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateMonday, June 6, 2016
Primary Code035
First Use Anywhere DateTuesday, March 7, 2017
First Use In Commerce DateTuesday, March 7, 2017

Trademark Owner History


Party NameNTT Data, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressPlano, TX 75024

Party NameNTT Data, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressPlano, TX 75024

Trademark Events


Event DateEvent Description
Tuesday, May 31, 2016NEW APPLICATION ENTERED
Monday, June 6, 2016NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Monday, September 12, 2016ASSIGNED TO EXAMINER
Thursday, September 15, 2016NON-FINAL ACTION WRITTEN
Thursday, September 15, 2016NOTIFICATION OF NON-FINAL ACTION E-MAILED
Thursday, September 15, 2016NON-FINAL ACTION E-MAILED
Wednesday, March 15, 2017TEAS RESPONSE TO OFFICE ACTION RECEIVED
Wednesday, March 15, 2017CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, March 16, 2017TEAS/EMAIL CORRESPONDENCE ENTERED
Tuesday, March 28, 2017FINAL REFUSAL WRITTEN
Tuesday, March 28, 2017FINAL REFUSAL E-MAILED
Tuesday, March 28, 2017NOTIFICATION OF FINAL REFUSAL EMAILED
Thursday, September 28, 2017EXPARTE APPEAL RECEIVED AT TTAB
Thursday, September 28, 2017JURISDICTION RESTORED TO EXAMINING ATTORNEY
Thursday, September 28, 2017EX PARTE APPEAL-INSTITUTED
Thursday, September 28, 2017TEAS REQUEST FOR RECONSIDERATION RECEIVED
Thursday, October 12, 2017ASSIGNED TO LIE
Saturday, October 14, 2017CORRESPONDENCE RECEIVED IN LAW OFFICE
Saturday, October 14, 2017TEAS/EMAIL CORRESPONDENCE ENTERED
Wednesday, November 8, 2017ACTION REQ FOR RECON DENIED NO APPEAL FILED COUNTED NOT MAILED
Wednesday, November 8, 2017ACTION FOR REQ FOR RECON DENIED NO APPEAL FILED E-MAILED
Wednesday, November 8, 2017NOTIFICATION FOR REQ FOR RECON DENIED NO APPEAL FILED
Monday, January 15, 2018EXAMINERS AMENDMENT -WRITTEN
Monday, January 15, 2018EXAMINERS AMENDMENT E-MAILED
Monday, January 15, 2018NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Tuesday, January 16, 2018EXAMINER'S AMENDMENT ENTERED
Tuesday, January 16, 2018APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
Tuesday, January 16, 2018EXPARTE APPEAL TERMINATED
Tuesday, January 23, 2018LAW OFFICE PUBLICATION REVIEW COMPLETED
Tuesday, February 27, 2018REGISTERED-SUPPLEMENTAL REGISTER
Monday, September 5, 2022TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Monday, September 5, 2022ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, September 5, 2022TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, February 27, 2023COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Wednesday, July 24, 2024TEAS SECTION 8 RECEIVED
Saturday, March 15, 2025CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Saturday, March 15, 2025REGISTERED - SEC. 8 (6-YR) ACCEPTED
Saturday, March 15, 2025NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED