CUSTOMER EXPERIENCE MANAGEMENT Trademark
Trademark Overview
On Friday, June 25, 2004, a trademark application was filed for CUSTOMER EXPERIENCE MANAGEMENT with the United States Patent and Trademark Office. The USPTO has given the CUSTOMER EXPERIENCE MANAGEMENT trademark a serial number of 76599751. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Tuesday, April 4, 2006. This trademark is owned by CALLSOURCE, INC.. The CUSTOMER EXPERIENCE MANAGEMENT trademark is filed in the Advertising, Business and Retail Services and Education & Entertainment Services categories with the following description:
BUSINESS MARKETING CONSULTING SERVICES, NAMELY CONDUCTING MARKET RESEARCH FOR OTHERS TO STRATEGICALLY MATCH A CUSTOMER'S ENTIRE EXPERIENCE WITH A PRODUCT OR A COMPANY TO IDENTIFY THE TYPES OF CUSTOMER BEHAVIORS A COMPANY WISHES TO INFLUENCE
CUSTOMER RELATIONSHIP TRAINING SERVICES, NAMELY PROVIDING TRAINING TO CALL CENTER STAFFERS TO POSITIVELY INFLUENCE A CONSUMER'S EXPERIENCE WITH A PARTICULAR PRODUCT OR SERVICE AND PROVIDING TRAINING TO ANALYSTS TO STRATEGICALLY MATCH A CUSTOMER'S ENTIRE EXPERIENCE WITH A PRODUCT OR A COMPANY AND TO IDENTIFY THE TYPES OF CUSTOMER BEHAVIORS A COMPANY WISHES TO INFLUENCE
General Information
| Serial Number | 76599751 |
| Word Mark | CUSTOMER EXPERIENCE MANAGEMENT |
| Filing Date | Friday, June 25, 2004 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Tuesday, April 4, 2006 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
Trademark Statements
| Goods and Services | BUSINESS MARKETING CONSULTING SERVICES, NAMELY CONDUCTING MARKET RESEARCH FOR OTHERS TO STRATEGICALLY MATCH A CUSTOMER'S ENTIRE EXPERIENCE WITH A PRODUCT OR A COMPANY TO IDENTIFY THE TYPES OF CUSTOMER BEHAVIORS A COMPANY WISHES TO INFLUENCE |
| Goods and Services | CUSTOMER RELATIONSHIP TRAINING SERVICES, NAMELY PROVIDING TRAINING TO CALL CENTER STAFFERS TO POSITIVELY INFLUENCE A CONSUMER'S EXPERIENCE WITH A PARTICULAR PRODUCT OR SERVICE AND PROVIDING TRAINING TO ANALYSTS TO STRATEGICALLY MATCH A CUSTOMER'S ENTIRE EXPERIENCE WITH A PRODUCT OR A COMPANY AND TO IDENTIFY THE TYPES OF CUSTOMER BEHAVIORS A COMPANY WISHES TO INFLUENCE |
Classification Information
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, July 12, 2004 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, August 12, 2005 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
Trademark Owner History
| Party Name | CALLSOURCE, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Westlake Village, CA 91361 |
Trademark Events
| Event Date | Event Description |
| Tuesday, April 4, 2006 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| Tuesday, April 4, 2006 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Tuesday, August 23, 2005 | FINAL REFUSAL MAILED |
| Monday, August 22, 2005 | FINAL REFUSAL WRITTEN |
| Friday, August 12, 2005 | AMENDMENT FROM APPLICANT ENTERED |
| Monday, August 8, 2005 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, August 8, 2005 | PAPER RECEIVED |
| Friday, August 5, 2005 | PAPER RECEIVED |
| Tuesday, February 8, 2005 | NON-FINAL ACTION MAILED |
| Tuesday, February 8, 2005 | NON-FINAL ACTION WRITTEN |
| Monday, January 31, 2005 | ASSIGNED TO EXAMINER |
| Monday, July 12, 2004 | NEW APPLICATION ENTERED IN TRAM |
