| Serial Number | 79310322 |
| Word Mark | CUSTOMER CHOREOGRAPHY |
| Filing Date | Tuesday, December 1, 2020 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, November 8, 2022 |
| Registration Number | 6891274 |
| Registration Date | Tuesday, November 8, 2022 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, August 23, 2022 |
| Goods and Services | Booking of seats for entertainment events; ticket reservation and booking services for entertainment events; ticket reservation and booking services for recreational and leisure events, namely, classes and workshops hosted by companies, retailers and brands; entertainment event booking services; entertainment ticketing agency and event booking services; arranging and conducting training classes in the field of software development; entertainment event ticket reservation and booking services; arranging and conducting training classes in the field of computer programming; publication of online journals and blogs in the field of consumer survey insights; publication of online journals and blogs in the field of customer experience; publication of online journals and blogs in the field of retail; publication of online journals and blogs in the field of banking; publication of online journals and blogs in the field of social media; publication of online journals and blogs in the field of the publishing industry; publication of online journals and blogs in the field of graphics art design; publication of online journals and blogs in the field of surveying |
| Goods and Services | Downloadable data collection software; downloadable computer software platform for customer experience management and customer relationship management; downloadable application software for mobile phones for customer experience management and customer relationship management; downloadable cloud-based software for customer experience management and customer relationship management; recorded desktop application software for customer experience management and customer relationship management; downloadable software to improve sales; downloadable software to improve customer loyalty; downloadable software to improve operational efficiency; downloadable software to improve customer experience; downloadable software to capture and analyze business operations; downloadable software that uses artificial intelligence to predict business trends; downloadable software to analyze store operations; downloadable software to book and manage appointments; downloadable software to arrange and manage in-store collections; downloadable software to manage customer and sales data; downloadable software to manage customer experiences; downloadable software for queue management; downloadable software for collection management; downloadable software for managing event bookings; downloadable software for stock management; downloadable software to allocate and manage tasks; downloadable software to communicate with staff; downloadable software to manage resources, customers and operations; downloadable software to manage staff activities and shifts; downloadable software to manage store operations; downloadable business intelligence software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; downloadable software to send communications to customers; downloadable software to recognize customer loyalty and customer information; downloadable software to capture customer data and build customer profiles; downloadable software for acquiring information on customers; downloadable software to assist sales advisors with selling; downloadable software to take payments and checkout for products and services; downloadable ecommerce software to allow users to perform electronic business transactions via a global computer network; downloadable software to connect online channels and physical locations; self-service kiosk hardware and downloadable software, namely, interactive computer kiosk systems comprised primarily of computers, computer hardware, computer peripherals, and computer touchscreens for use in providing directory assistance in a shopping mall and purchasing movie tickets; tv digital signage display hardware and downloadable operating system software; downloadable computer software for controlling self-service terminals; downloadable retail software for replying to questions from online retail store customers related to consumer goods; downloadable scheduling software; downloadable inventory software for managing retail inventory; downloadable logistics software for managing employee shifts; downloadable business application software for use as a spreadsheet, word processing; downloadable reservation systems software making dining and travel reservations; downloadable customer relation management software; downloadable customer experience software; downloadable customer experience management software; downloadable customer journey management software; downloadable retail operations management software; downloadable task management software; downloadable appointment scheduling software; downloadable queue management software; downloadable system for managing customer service queues; downloadable event management software; downloadable clienteling software for managing client lists; downloadable customer communication software; downloadable business communication software; downloadable software for managing the operations of a call centre; downloadable customer relationship management software; downloadable workforce management software; downloadable hr software for managing human resources; downloadable software for managing employee resources; downloadable omni-channel software for managing omni-channel marketing; downloadable software for managing omni-channel marketing customer experiences; downloadable artificial intelligence software for predicting customer behaviors and trends; downloadable predictive analytics software for creating marketing strategies; downloadable assisted selling software for assisted selling of goods in retail establishments; downloadable software for the operation of point of sale systems; downloadable payments software for electronically processing payments; downloadable hospitality software managing reservation systems; downloadable leisure software for tracking travel and exercise; downloadable public sector software use as a spreadsheet and word processing; downloadable health service software for managing patient experience; downloadable software for providing workforce analytics |
| Goods and Services | Appointment scheduling services; appointment reminder services; confirming scheduled appointments for others; clerical services for making appointments; data collection services, namely, collection of quality metric data for employees and retail customers for business purposes; data processing for the collection of data for business purposes; collection and systemisation of information into computer databases; collection and systemisation of business data into computer databases; personnel management; computer point-of-sale data collection services for retailers; collection of statistics for business; workforce management; staff task management; staff time and activity management; computerized inventory stock management; inventory management services; electronic inventory management service; business management consulting services; business organisation and management consulting services; business project management services; business administration services; business office services, namely, providing office functions; business appraisal services; business management consultancy services; business management and consulting services; resource and workforce management, namely, human resource and workforce management; conducting online business management research surveys |
| Disclaimer with Predetermined Text | "CUSTOMER" |
| Goods and Services | Software as a service (SAAS) services featuring software for customer experience management and customer relationship management;providing temporary use of online non-downloadable software for business management purposes, namely, resource management, customer experience management, customer relationship management, and operational efficiency; industrial research in the field of retail sales, customer experience management and customer relationship management; industrial reporting services, namely, electronic monitoring and reporting of physical property and conditions using computers or sensors for quality control purposes |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, May 11, 2021 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, May 11, 2021 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, May 11, 2021 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, May 11, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Qudini Limited |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 99 - Other |
| Address | GB |
| Party Name | Qudini Limited |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 99 - Other |
| Address | GB |
| Party Name | Qudini Limited |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | GB |
| Event Date | Event Description |
| Friday, March 22, 2024 | NEW REPRESENTATIVE AT IB RECEIVED |
| Tuesday, March 21, 2023 | FINAL DECISION TRANSACTION PROCESSED BY IB |
| Wednesday, March 1, 2023 | FINAL DISPOSITION NOTICE SENT TO IB |
| Wednesday, March 1, 2023 | FINAL DISPOSITION PROCESSED |
| Wednesday, February 8, 2023 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| Tuesday, November 8, 2022 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Tuesday, November 8, 2022 | REGISTERED-PRINCIPAL REGISTER |
| Monday, October 31, 2022 | NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB |
| Wednesday, October 12, 2022 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Wednesday, October 12, 2022 | NOTIFICATION OF POSSIBLE OPPOSITION CREATED, TO BE SENT TO IB |
| Monday, September 5, 2022 | NOTIFICATION PROCESSED BY IB |
| Tuesday, August 23, 2022 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, August 23, 2022 | PUBLISHED FOR OPPOSITION |
| Wednesday, August 3, 2022 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Wednesday, August 3, 2022 | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB |
| Wednesday, August 3, 2022 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Monday, July 18, 2022 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Monday, July 18, 2022 | EXAMINER'S AMENDMENT ENTERED |
| Monday, July 18, 2022 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Monday, July 18, 2022 | EXAMINERS AMENDMENT E-MAILED |
| Monday, July 18, 2022 | EXAMINERS AMENDMENT -WRITTEN |
| Saturday, June 25, 2022 | NEW REPRESENTATIVE AT IB RECEIVED |
| Monday, June 20, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, June 20, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, June 20, 2022 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Monday, January 10, 2022 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Monday, January 10, 2022 | FINAL REFUSAL E-MAILED |
| Monday, January 10, 2022 | FINAL REFUSAL WRITTEN |
| Thursday, December 2, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, December 1, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, December 1, 2021 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, June 21, 2021 | REFUSAL PROCESSED BY IB |
| Tuesday, June 1, 2021 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Tuesday, June 1, 2021 | REFUSAL PROCESSED BY MPU |
| Friday, May 28, 2021 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Thursday, May 27, 2021 | NON-FINAL ACTION WRITTEN |
| Tuesday, May 18, 2021 | ASSIGNED TO EXAMINER |
| Saturday, May 15, 2021 | APPLICATION FILING RECEIPT MAILED |
| Tuesday, May 11, 2021 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Saturday, May 8, 2021 | SN ASSIGNED FOR SECT 66A APPL FROM IB |