| Serial Number | 98520846 |
| Word Mark | CONVOSO |
| Filing Date | Friday, April 26, 2024 |
| Status | 641 - NON-FINAL ACTION - MAILED |
| Status Date | Tuesday, November 12, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Application service provider (ASP) featuring software for use by users enabling contact center management and caller ID quality management; Cloud computing featuring software for use with manual outbound dialing services; Design, development, and implementation of software for contact center management and caller ID quality management; Providing a web site featuring temporary use of non-downloadable software for contact center management, featuring automatic dialers; Providing a website featuring non-downloadable software for holding conversations with prospects and customers using voice, SMS, and other communication channels, utilizing artificial intelligence and natural language understanding, for the purpose of maintaining a continuing dialogue with customers and having the ability to transfer prospects and customers to live agents via voice, SMS and other communication channels; Providing a website featuring non-downloadable software using artificial intelligence for use by call center management users featuring an automatic dialer; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence for contact center software; Providing temporary use of on-line non-downloadable software and applications for autodialer software; Software as a service (SAAS) services featuring software for lead generation and call center services, namely cloud-based manual outbound dialing services that match autodialer levels of efficiency without sacrificing compliance requirements; Software as a service (SAAS) services featuring software for cloud-based manual outbound dialing services; Software as a service (SAAS) services, namely, hosting software for use by others for call centers, namely software capable of automating the dialing of customers' phone numbers; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence for contact center management, featuring automatic dialers; Providing temporary use of on-line non-downloadable cloud computing software for manual outbound dialing services |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, April 26, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, November 30, 2015 |
| First Use In Commerce Date | Monday, November 30, 2015 |
| Party Name | Convoso, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Woodland Hills, CA 91364 |
| Event Date | Event Description |
| Friday, April 26, 2024 | NEW APPLICATION ENTERED |
| Sunday, October 20, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, November 12, 2024 | NON-FINAL ACTION E-MAILED |
| Tuesday, November 12, 2024 | NON-FINAL ACTION WRITTEN |
| Tuesday, November 12, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, November 12, 2024 | ASSIGNED TO EXAMINER |