| Serial Number | 98414568 |
| Word Mark | CONVOS |
| Filing Date | Wednesday, February 21, 2024 |
| Status | 681 - PUBLICATION/ISSUE REVIEW COMPLETE |
| Status Date | Wednesday, November 20, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, December 10, 2024 |
| Description of Mark | The mark consists of a blue stylized circle to the left of the word "CONVOS" in black stylized font. |
| Indication of Colors claimed | The color(s) blue and black is/are claimed as a feature of the mark. |
| Goods and Services | Providing online non-downloadable computer software platforms for use in customer-support in the nature of managing and automating customer interactions across multiple digital messaging channels, namely, online social networking platforms, to provide real-time assistance, automate responses to common inquiries, track customer history, and personalize communication-based on the user's preferences and behavior, as well as offering integration with e-commerce systems, allowing businesses to offer order status updates, handle support tickets, and streamline issue resolution directly through messaging interfaces; Providing online non-downloadable computer software platforms for use in marketing campaigns in the nature of automating and orchestrating multi-channel marketing campaigns, including personalized messaging across online social networking platforms, and social media channels, allowing businesses to segment audiences based on behavior, purchase history, and demographic data, delivering tailored content at optimal times, as well as track the effectiveness of campaigns through comprehensive analytics, providing insights into open rates, click-through rates, and conversion metrics |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, February 21, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, January 1, 2024 |
| First Use In Commerce Date | Monday, January 1, 2024 |
| Party Name | SURTECH SOLUTIONS LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | AVENTURA, FL 33180 |
| Event Date | Event Description |
| Wednesday, February 21, 2024 | NEW APPLICATION ENTERED |
| Thursday, February 22, 2024 | TEAS VOLUNTARY AMENDMENT RECEIVED |
| Thursday, February 22, 2024 | TEAS AMENDMENT ENTERED BEFORE ATTORNEY ASSIGNED |
| Thursday, June 20, 2024 | LETTER OF PROTEST EVIDENCE FORWARDED |
| Friday, July 5, 2024 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Friday, July 5, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, September 11, 2024 | ASSIGNED TO EXAMINER |
| Monday, September 16, 2024 | NON-FINAL ACTION WRITTEN |
| Monday, September 16, 2024 | LETTER OF PROTEST EVIDENCE REVIEWED-NO FURTHER ACTION TAKEN |
| Monday, September 16, 2024 | NON-FINAL ACTION E-MAILED |
| Monday, September 16, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, November 7, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, November 7, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, November 7, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, November 15, 2024 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, November 15, 2024 | EXAMINERS AMENDMENT E-MAILED |
| Friday, November 15, 2024 | EXAMINER'S AMENDMENT ENTERED |
| Friday, November 15, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, November 15, 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |