CONVERSATIONAL CRM Trademark

Trademark Overview


On Friday, January 21, 2022, a trademark application was filed for CONVERSATIONAL CRM with the United States Patent and Trademark Office. The USPTO has given the CONVERSATIONAL CRM trademark a serial number of 97232546. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Monday, September 12, 2022. This trademark is owned by Drift.com, Inc.. The CONVERSATIONAL CRM trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, and Computer & Software Services & Scientific Services categories with the following description:

Downloadable software for use in connection with automated customer relationship management; downloadable software for providing real-time, automated collection, management, and dissemination of business intelligence and analytics and for automated customer support services and helpdesk automation

Providing business marketing information, namely, real-time and automated collection, management, and dissemination of sales lead information and marketing analytics; marketing consulting services in the fields of customer engagement and business intelligence

Software as a service (SAAS) services featuring software for enabling automated customer relationship management; software as a service (SAAS) services featuring software for providing real-time, automated collection, management, and dissemination of business intelligence and analytics; software as a service (SAAS) services featuring software for automated customer support services and helpdesk automation
conversational crm

General Information


Serial Number97232546
Word MarkCONVERSATIONAL CRM
Filing DateFriday, January 21, 2022
Status602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
Status DateMonday, September 12, 2022
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesDownloadable software for use in connection with automated customer relationship management; downloadable software for providing real-time, automated collection, management, and dissemination of business intelligence and analytics and for automated customer support services and helpdesk automation
Goods and ServicesProviding business marketing information, namely, real-time and automated collection, management, and dissemination of sales lead information and marketing analytics; marketing consulting services in the fields of customer engagement and business intelligence
Goods and ServicesSoftware as a service (SAAS) services featuring software for enabling automated customer relationship management; software as a service (SAAS) services featuring software for providing real-time, automated collection, management, and dissemination of business intelligence and analytics; software as a service (SAAS) services featuring software for automated customer support services and helpdesk automation

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateWednesday, January 26, 2022
Primary Code009
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateWednesday, January 26, 2022
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateWednesday, January 26, 2022
Primary Code042
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History


Party NameDrift.com, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressBoston, MA 02116

Trademark Events


Event DateEvent Description
Monday, September 12, 2022ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
Monday, September 12, 2022ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND
Monday, September 12, 2022ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
Wednesday, July 27, 2022TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, July 27, 2022ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Wednesday, July 27, 2022TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Friday, February 25, 2022NOTIFICATION OF NON-FINAL ACTION E-MAILED
Friday, February 25, 2022NON-FINAL ACTION E-MAILED
Friday, February 25, 2022NON-FINAL ACTION WRITTEN
Wednesday, February 23, 2022ASSIGNED TO EXAMINER
Wednesday, January 26, 2022NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Tuesday, January 25, 2022NEW APPLICATION ENTERED IN TRAM