CONVERSATION MANAGER Trademark

Trademark Overview

On Monday, December 31, 2012, a trademark application was filed for CONVERSATION MANAGER with the United States Patent and Trademark Office. The USPTO has given the CONVERSATION MANAGER trademark a serial number of 85813435. The federal status of this trademark filing is REGISTERED AND RENEWED as of Monday, June 10, 2024. This trademark is owned by GENESYS TELECOMMUNICATIONS LABORATORIES, INC.. The CONVERSATION MANAGER trademark is filed in the Computer & Software Products & Electrical & Scientific Products and Computer & Software Services & Scientific Services categories with the following description:

COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT

CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT
conversation manager

General Information

Serial Number85813435
Word MarkCONVERSATION MANAGER
Filing DateMonday, December 31, 2012
Status800 - REGISTERED AND RENEWED
Status DateMonday, June 10, 2024
Registration Number4638629
Registration DateTuesday, November 11, 2014
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements

Goods and ServicesCOMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
NOT AVAILABLE"MANAGER"
Goods and ServicesCLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateFriday, January 11, 2013
Primary Code009
First Use Anywhere DateThursday, December 31, 2009
First Use In Commerce DateThursday, December 31, 2009
International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateFriday, January 11, 2013
Primary Code042
First Use Anywhere DateThursday, December 31, 2009
First Use In Commerce DateThursday, December 31, 2009

Trademark Owner History

Party NameGENESYS CLOUD SERVICES, INC.
Party Type31 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressMENLO PARK, CA 94025
Party NameGENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014
Party NameGENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014

Trademark Events

Event DateEvent Description
Wednesday, March 27, 2013NON-FINAL ACTION WRITTEN
Thursday, January 3, 2013NEW APPLICATION ENTERED
Friday, January 11, 2013NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Wednesday, March 20, 2013ASSIGNED TO EXAMINER
Wednesday, March 27, 2013NON-FINAL ACTION E-MAILED
Wednesday, March 27, 2013NOTIFICATION OF NON-FINAL ACTION E-MAILED
Friday, September 27, 2013TEAS RESPONSE TO OFFICE ACTION RECEIVED
Friday, September 27, 2013CORRESPONDENCE RECEIVED IN LAW OFFICE
Saturday, September 28, 2013TEAS/EMAIL CORRESPONDENCE ENTERED
Monday, October 21, 2013FINAL REFUSAL WRITTEN
Monday, October 21, 2013FINAL REFUSAL E-MAILED
Monday, October 21, 2013NOTIFICATION OF FINAL REFUSAL EMAILED
Wednesday, February 5, 2014ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Tuesday, April 22, 2014EXPARTE APPEAL RECEIVED AT TTAB
Tuesday, April 22, 2014EX PARTE APPEAL-INSTITUTED
Tuesday, August 19, 2014TEAS AMENDMENT OF USE RECEIVED
Wednesday, August 20, 2014USE AMENDMENT FILED
Wednesday, August 20, 2014AMENDMENT TO USE PROCESSING COMPLETE
Friday, August 29, 2014JURISDICTION RESTORED TO EXAMINING ATTORNEY
Friday, September 12, 2014USE AMENDMENT ACCEPTED
Saturday, September 13, 2014NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED
Thursday, September 18, 2014EXAMINERS AMENDMENT -WRITTEN
Thursday, September 18, 2014EXAMINERS AMENDMENT E-MAILED
Thursday, September 18, 2014NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Thursday, September 18, 2014ASSIGNED TO LIE
Thursday, September 18, 2014EXAMINER'S AMENDMENT ENTERED
Monday, October 6, 2014APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
Monday, October 6, 2014ASSIGNED TO LIE
Monday, October 6, 2014EXPARTE APPEAL TERMINATED
Wednesday, October 8, 2014LAW OFFICE PUBLICATION REVIEW COMPLETED
Tuesday, November 11, 2014REGISTERED-SUPPLEMENTAL REGISTER
Wednesday, December 7, 2016ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, March 29, 2017ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Monday, November 11, 2019COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Monday, November 9, 2020TEAS SECTION 8 RECEIVED
Friday, December 18, 2020CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Saturday, December 19, 2020POST REGISTRATION ACTION MAILED - SEC. 8
Friday, February 19, 2021TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED
Monday, February 22, 2021REGISTERED - SEC. 8 (6-YR) ACCEPTED
Monday, February 22, 2021NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED
Wednesday, December 21, 2022AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Saturday, November 11, 2023COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Tuesday, March 5, 2024TEAS SECTION 8 & 9 RECEIVED
Monday, June 10, 2024CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Monday, June 10, 2024REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Monday, June 10, 2024NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Monday, June 10, 2024REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)

Related Keywords

manager conversation management contact center software computer customization services consulting design implementation