| Serial Number | 97690476 |
| Word Mark | CONVAI |
| Filing Date | Wednesday, November 23, 2022 |
| Status | 645 - FINAL REFUSAL - MAILED |
| Status Date | Wednesday, December 4, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Computers; computer peripherals; Recorded computer speech recognition and interactive voice response processing software and computer hardware for use in interactive customer relationship management; Downloadable computer software for use in interactive customer relationship management; Wireless computer telephony apparatus and wireless telephony systems comprised of cloud based solutions, interactive voice response systems and natural language speech recognition solutions, namely, within the contact centre industry including telephone and messaging communications; Computer communication apparatus in the nature of communications; computers; apparatus and systems for reproducing or processing sound; all of the foregoing excluding an application programming interface software for speech recognition, language understanding and generation, and text-to-speech for creating intelligent characters in virtual worlds and providing temporary use of software development tools for speech recognition, language understanding and generation, and text-to-speech for creating intelligent characters in virtual worlds |
| Goods and Services | Telecommunications services, namely, computer and telephone communication using advanced speech recognition for use in interactive customer management |
| Goods and Services | Scientific services, namely, technology and digital solutions advisory services in the fields of automated phone system technology being Interactive Voice Response (IVR) and machine learning technology being Natural Language Processing (NLP) for use in interactive customer management systems; Technological services, namely, Interactive Voice Response (IVR) and machine learning technology being Natural Language Processing (NLP) providing interactive customer management systems; scientific research, namely, coding and data analysis of solutions to enhance and evolve interactive customer management systems; Technological research in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions providing interactive customer management systems; scientific and technological services, research and design in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions providing coding and data analysis of solutions to enhance and evolve interactive customer management systems; industrial analysis, namely, artificial intelligence, interactive voice response systems and natural language speech recognition solutions; industrial research in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions; industrial design services; quality control for others; quality authentication services, namely, voice verification; design and development of computer hardware and software; providing online non-downloadable computer speech recognition and interactive voice response processing software and computer hardware for use in interactive customer management systems; providing online non-downloadable computer software for use in interactive customer relationship management |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, December 16, 2022 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, December 16, 2022 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, December 16, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Convai Pty Ltd |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | Melbourne VIC3000 AU |
| Event Date | Event Description |
| Saturday, November 26, 2022 | NEW APPLICATION ENTERED |
| Friday, December 16, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, September 5, 2023 | ASSIGNED TO EXAMINER |
| Friday, September 8, 2023 | NON-FINAL ACTION WRITTEN |
| Friday, September 8, 2023 | NON-FINAL ACTION E-MAILED |
| Friday, September 8, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, December 7, 2023 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| Thursday, December 7, 2023 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| Friday, March 8, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, March 8, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, March 8, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, April 17, 2024 | NON-FINAL ACTION WRITTEN |
| Wednesday, April 17, 2024 | NON-FINAL ACTION E-MAILED |
| Wednesday, April 17, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, July 11, 2024 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| Thursday, July 11, 2024 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| Thursday, October 3, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, October 3, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, October 3, 2024 | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS |
| Thursday, October 3, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, October 3, 2024 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Thursday, October 17, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, October 17, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, October 18, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, December 4, 2024 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Wednesday, December 4, 2024 | FINAL REFUSAL E-MAILED |
| Wednesday, December 4, 2024 | FINAL REFUSAL WRITTEN |