CONTINUOUS CUSTOMER INTERACTION Trademark
Trademark Overview
On Monday, November 27, 2000, a trademark application was filed for CONTINUOUS CUSTOMER INTERACTION with the United States Patent and Trademark Office. The USPTO has given the CONTINUOUS CUSTOMER INTERACTION trademark a serial number of 78036641. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Thursday, July 18, 2002. This trademark is owned by Parago, Inc.. The CONTINUOUS CUSTOMER INTERACTION trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, Insurance & Financial Services, Construction & Repair Services, Transportation & Storage Services, and Computer & Software Services & Scientific Services categories with the following description:
Computer software for post-purchase customer care assistance; computer software for facilitating product rebate processing; computer software for providing extended warranties via a global computer network; computer software for facilitating product registration via a global computer network; computer software for providing on-line product manuals via a global computer network; computer software, namely product manuals stored in computer-readable format; computer software for product testing via a global computer network; computer software for product demonstration; computer software for the demonstration of product installation and servicing; compute software for the demonstration of product installation and servicing via a global computer network.
Customer relationship management services; customer service management services; product registration services; providing product registration services via a global computer network; providing customer service and product inquiry services via telephone for others; product rebate processing and fulfillment services for others; providing product rebate processing services via a global computer network.
Promotion management services.
Product demonstration services; product installation demonstration services; product repair demonstration services.
Fulfillment services, including product and document shipping.
Customer care services; providing customer care services via a global computer network; software development and conversion services, including the conversion of product manuals, product demonstrations, and product installation guides into a computer-readable format; hosting services for on-line manuals accessible via a global computer network; providing product purchasing opportunities in conjunction with customer care services via a global computer network; providing on-line product purchasing opportunities in conjunction with rebate processing services via a global computer network; computer software development and conversion services.
General Information
| Serial Number | 78036641 |
| Word Mark | CONTINUOUS CUSTOMER INTERACTION |
| Filing Date | Monday, November 27, 2000 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Thursday, July 18, 2002 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
Trademark Statements
| Goods and Services | Computer software for post-purchase customer care assistance; computer software for facilitating product rebate processing; computer software for providing extended warranties via a global computer network; computer software for facilitating product registration via a global computer network; computer software for providing on-line product manuals via a global computer network; computer software, namely product manuals stored in computer-readable format; computer software for product testing via a global computer network; computer software for product demonstration; computer software for the demonstration of product installation and servicing; compute software for the demonstration of product installation and servicing via a global computer network. |
| Goods and Services | Customer relationship management services; customer service management services; product registration services; providing product registration services via a global computer network; providing customer service and product inquiry services via telephone for others; product rebate processing and fulfillment services for others; providing product rebate processing services via a global computer network. |
| Goods and Services | Promotion management services. |
| Goods and Services | Product demonstration services; product installation demonstration services; product repair demonstration services. |
| Goods and Services | Fulfillment services, including product and document shipping. |
| Goods and Services | Customer care services; providing customer care services via a global computer network; software development and conversion services, including the conversion of product manuals, product demonstrations, and product installation guides into a computer-readable format; hosting services for on-line manuals accessible via a global computer network; providing product purchasing opportunities in conjunction with customer care services via a global computer network; providing on-line product purchasing opportunities in conjunction with rebate processing services via a global computer network; computer software development and conversion services. |
Classification Information
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 5, 2000 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 5, 2000 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, June 6, 2000 |
| First Use In Commerce Date | Tuesday, June 6, 2000 |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 5, 2000 |
| Primary Code | 036 |
| First Use Anywhere Date | Tuesday, June 6, 2000 |
| First Use In Commerce Date | Tuesday, June 6, 2000 |
| International Class | 037 - Building construction; repair; installation services. |
| US Class Codes | 100, 103, 106 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 5, 2000 |
| Primary Code | 037 |
| First Use Anywhere Date | Tuesday, June 6, 2000 |
| First Use In Commerce Date | Tuesday, June 6, 2000 |
| International Class | 039 - Transport; packaging and storage of goods; travel arrangement. |
| US Class Codes | 100, 105 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 5, 2000 |
| Primary Code | 039 |
| First Use Anywhere Date | Tuesday, June 6, 2000 |
| First Use In Commerce Date | Tuesday, June 6, 2000 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 5, 2000 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, June 6, 2000 |
| First Use In Commerce Date | Tuesday, June 6, 2000 |
Trademark Owner History
| Party Name | Parago, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Dallas, TX 75219 |
Trademark Events
| Event Date | Event Description |
| Thursday, July 18, 2002 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Tuesday, May 15, 2001 | NON-FINAL ACTION MAILED |
| Friday, April 20, 2001 | ASSIGNED TO EXAMINER |
