CONTACTO Trademark
Trademark Overview
On Wednesday, June 30, 2021, a trademark application was filed for CONTACTO with the United States Patent and Trademark Office. The USPTO has given the CONTACTO trademark a serial number of 90803030. The federal status of this trademark filing is REPORT COMPLETED SUSPENSION CHECK - CASE STILL SUSPENDED as of Monday, February 26, 2024. This trademark is owned by Plivo Inc. The CONTACTO trademark is filed in the Computer & Software Services & Scientific Services category with the following description:
Providing on-line non-downloadable software for use in providing customer interaction management, customer service, and customer engagement; Providing on-line non-downloadable software for use in providing call center and contact center communications, operations, and management; Providing on-line non-downloadable software for use in providing call center, contact center and telecommunications functionality, namely, predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems; Providing on-line non-downloadable software for collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; Providing on-line non-downloadable software for use in database management and management of customer communications, namely, email, phone calls, video calls, call recordings, online meetings, calendar, and messaging; Providing on-line non-downloadable software for use in management of cust...
General Information
Serial Number | 90803030 |
Word Mark | CONTACTO |
Filing Date | Wednesday, June 30, 2021 |
Status | 654 - REPORT COMPLETED SUSPENSION CHECK - CASE STILL SUSPENDED |
Status Date | Monday, February 26, 2024 |
Registration Number | 0000000 |
Registration Date | NOT AVAILABLE |
Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
Published for Opposition Date | NOT AVAILABLE |
Trademark Statements
Translation of Words in Mark | The English translation of ''CONTACTO'' in the mark is ''CONTACT''. |
Goods and Services | Providing on-line non-downloadable software for use in providing customer interaction management, customer service, and customer engagement; Providing on-line non-downloadable software for use in providing call center and contact center communications, operations, and management; Providing on-line non-downloadable software for use in providing call center, contact center and telecommunications functionality, namely, predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems; Providing on-line non-downloadable software for collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; Providing on-line non-downloadable software for use in database management and management of customer communications, namely, email, phone calls, video calls, call recordings, online meetings, calendar, and messaging; Providing on-line non-downloadable software for use in management of customer data, aggregating of customer data, and tracking and recording of telephone calls, chats and emails; Providing on-line non-downloadable software for planning, scheduling and management of customer meetings, task management, and project management; Providing on-line non-downloadable software for management of secured access to customer relationship management software systems; Providing on-line non-downloadable software for providing omni-channel customer service across email, calls, chat, and social networks; Providing on-line non-downloadable software for management, tracking of customer service performance; Providing on-line non-downloadable software for creation of customer service reports and tracking and displaying quantitative and visual information; Providing on-line non-downloadable software for integration with customer data platforms and databases |
Classification Information
International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
US Class Codes | 100, 101 |
Class Status Code | 6 - Active |
Class Status Date | Sunday, September 12, 2021 |
Primary Code | 042 |
First Use Anywhere Date | Wednesday, October 6, 2021 |
First Use In Commerce Date | Wednesday, October 6, 2021 |
Trademark Owner History
Party Name | Plivo Inc |
Party Type | 10 - Original Applicant |
Legal Entity Type | 03 - Corporation |
Address | San Francisco, CA 94105 |
Trademark Events
Event Date | Event Description |
Saturday, July 3, 2021 | NEW APPLICATION ENTERED |
Sunday, September 12, 2021 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
Tuesday, March 22, 2022 | ASSIGNED TO EXAMINER |
Wednesday, March 30, 2022 | NON-FINAL ACTION E-MAILED |
Wednesday, March 30, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
Wednesday, March 30, 2022 | NON-FINAL ACTION WRITTEN |
Tuesday, May 10, 2022 | TEAS AMENDMENT OF USE RECEIVED |
Tuesday, May 10, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
Tuesday, May 10, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
Wednesday, May 11, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
Wednesday, May 11, 2022 | USE AMENDMENT FILED |
Wednesday, May 11, 2022 | AMENDMENT TO USE PROCESSING COMPLETE |
Monday, June 13, 2022 | SUSPENSION LETTER WRITTEN |
Monday, June 13, 2022 | USE AMENDMENT ACCEPTED |
Monday, June 13, 2022 | LETTER OF SUSPENSION E-MAILED |
Monday, June 13, 2022 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
Tuesday, June 14, 2022 | NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED |
Monday, February 6, 2023 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
Saturday, August 26, 2023 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
Monday, February 26, 2024 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
Sunday, November 3, 2024 | TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED |
Thursday, November 21, 2024 | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION |