| Serial Number | 90803030 |
| Word Mark | CONTACTO |
| Filing Date | Wednesday, June 30, 2021 |
| Status | 654 - REPORT COMPLETED SUSPENSION CHECK - CASE STILL SUSPENDED |
| Status Date | Monday, February 26, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Translation of Words in Mark | The English translation of ''CONTACTO'' in the mark is ''CONTACT''. |
| Goods and Services | Providing on-line non-downloadable software for use in providing customer interaction management, customer service, and customer engagement; Providing on-line non-downloadable software for use in providing call center and contact center communications, operations, and management; Providing on-line non-downloadable software for use in providing call center, contact center and telecommunications functionality, namely, predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems; Providing on-line non-downloadable software for collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; Providing on-line non-downloadable software for use in database management and management of customer communications, namely, email, phone calls, video calls, call recordings, online meetings, calendar, and messaging; Providing on-line non-downloadable software for use in management of customer data, aggregating of customer data, and tracking and recording of telephone calls, chats and emails; Providing on-line non-downloadable software for planning, scheduling and management of customer meetings, task management, and project management; Providing on-line non-downloadable software for management of secured access to customer relationship management software systems; Providing on-line non-downloadable software for providing omni-channel customer service across email, calls, chat, and social networks; Providing on-line non-downloadable software for management, tracking of customer service performance; Providing on-line non-downloadable software for creation of customer service reports and tracking and displaying quantitative and visual information; Providing on-line non-downloadable software for integration with customer data platforms and databases |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Sunday, September 12, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, October 6, 2021 |
| First Use In Commerce Date | Wednesday, October 6, 2021 |
| Party Name | Plivo Inc |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94105 |
| Event Date | Event Description |
| Monday, February 26, 2024 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Saturday, August 26, 2023 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Monday, February 6, 2023 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Tuesday, June 14, 2022 | NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED |
| Monday, June 13, 2022 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Monday, June 13, 2022 | LETTER OF SUSPENSION E-MAILED |
| Monday, June 13, 2022 | USE AMENDMENT ACCEPTED |
| Monday, June 13, 2022 | SUSPENSION LETTER WRITTEN |
| Wednesday, May 11, 2022 | AMENDMENT TO USE PROCESSING COMPLETE |
| Wednesday, May 11, 2022 | USE AMENDMENT FILED |
| Wednesday, May 11, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, May 10, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, May 10, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, May 10, 2022 | TEAS AMENDMENT OF USE RECEIVED |
| Wednesday, March 30, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, March 30, 2022 | NON-FINAL ACTION E-MAILED |
| Wednesday, March 30, 2022 | NON-FINAL ACTION WRITTEN |
| Tuesday, March 22, 2022 | ASSIGNED TO EXAMINER |
| Sunday, September 12, 2021 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Saturday, July 3, 2021 | NEW APPLICATION ENTERED |