| Serial Number | 88712451 |
| Word Mark | CONTACT LENS |
| Filing Date | Monday, December 2, 2019 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, May 3, 2022 |
| Registration Number | 6719390 |
| Registration Date | Tuesday, May 3, 2022 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, April 14, 2020 |
| Goods and Services | Call recording services; providing access to hosted computer applications through the Internet; providing access to databases storing transcriptions of contact center and call center discussions |
| Goods and Services | Message and conference call transcription services |
| Goods and Services | Consulting services in the field of computer software analytics to call centers and contact centers using artificial intelligence and machine learning; consulting services in the field of design, selection, implementation, configuration, and use of computer software systems for others, artificial intelligence and machine learning; software as a service (SaaS) featuring software for use in artificial intelligence and machine learning applications in call centers and contact centers; application service provider (ASP) services featuring software for artificial intelligence and machine learning applications in call centers and contact centers; platform as a service (PaaS) services featuring software for artificial intelligence and machine learning applications in call centers and contact centers; providing temporary use of non-downloadable software featuring software for integrating artificial intelligence and machine learning into applications in call centers and contact centers; software as a service (SaaS) featuring software for contact center management and operation; software as a service (SaaS) featuring software for call center management and operation; software as a service (SaaS) featuring software for providing customer service and customer support; software as a service (SaaS) featuring software for managing and tracking customer service agent performance and workflow; software as a service (SaaS) featuring software for providing analytics to call centers and contact centers using artificial intelligence and machine learning; software as a service (SaaS) featuring software for providing post-call analytics to call centers and contact centers; software as a service (SaaS) featuring software for providing theme and trend detection and grouping of communications with customer service and customer support agents using machine learning; software as a service (SaaS) featuring software for providing real-time analytics of live calls to call centers and contact centers for tracking, prioritizing, resolving, assisting and escalating calls and customer issues; software as a service (SaaS) featuring software for providing real-time analytics of live calls to agents of call centers and contact centers for real-time awareness of issues and suggestions to resolve those issues; software as a service (SaaS) featuring software for transcribing and indexing calls to call centers and contact centers; software as a service (SaaS) featuring software for compiling, indexing and creating a searchable database of calls and contacts to call centers and contact centers; software as a service (SaaS) featuring software for identifying and categorizing calls to call centers and contact centers based on call sentiment, characteristics and keyword phrases; software as a service (SaaS) featuring software for providing post-call training, coaching and feedback to agents in call centers and contact centers to improve agent performance |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, December 7, 2019 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, December 3, 2019 |
| First Use In Commerce Date | Tuesday, December 3, 2019 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, December 7, 2019 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, December 3, 2019 |
| First Use In Commerce Date | Tuesday, December 3, 2019 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, December 7, 2019 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, December 3, 2019 |
| First Use In Commerce Date | Tuesday, December 3, 2019 |
| Party Name | Amazon Technologies, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Seattle, WA 98109 |
| Party Name | Amazon Technologies, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Seattle, WA 98109 |
| Party Name | Amazon Technologies, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Seattle, WA 98109 |
| Event Date | Event Description |
| Tuesday, May 3, 2022 | REGISTERED-PRINCIPAL REGISTER |
| Friday, April 1, 2022 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Thursday, March 31, 2022 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Wednesday, March 30, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, March 28, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, March 28, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, March 7, 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, March 7, 2022 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, March 7, 2022 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, March 2, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, March 2, 2022 | NON-FINAL ACTION E-MAILED |
| Wednesday, March 2, 2022 | SU - NON-FINAL ACTION - WRITTEN |
| Monday, February 7, 2022 | STATEMENT OF USE PROCESSING COMPLETE |
| Thursday, February 3, 2022 | USE AMENDMENT FILED |
| Thursday, February 3, 2022 | TEAS STATEMENT OF USE RECEIVED |
| Saturday, December 11, 2021 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Thursday, December 9, 2021 | SOU EXTENSION 3 GRANTED |
| Thursday, December 9, 2021 | SOU EXTENSION 3 FILED |
| Thursday, December 9, 2021 | TEAS EXTENSION RECEIVED |
| Tuesday, June 8, 2021 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Friday, June 4, 2021 | SOU EXTENSION 2 GRANTED |
| Friday, June 4, 2021 | SOU EXTENSION 2 FILED |
| Friday, June 4, 2021 | TEAS EXTENSION RECEIVED |
| Saturday, January 9, 2021 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Friday, January 8, 2021 | SOU EXTENSION 1 GRANTED |
| Wednesday, December 9, 2020 | SOU EXTENSION 1 FILED |
| Tuesday, January 5, 2021 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, January 5, 2021 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, January 5, 2021 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, December 21, 2020 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Wednesday, December 9, 2020 | TEAS EXTENSION RECEIVED |
| Wednesday, December 9, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, December 9, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, December 9, 2020 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, December 9, 2020 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, December 9, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Tuesday, June 9, 2020 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, April 14, 2020 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, April 14, 2020 | PUBLISHED FOR OPPOSITION |
| Wednesday, March 25, 2020 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Friday, March 6, 2020 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, March 3, 2020 | ASSIGNED TO EXAMINER |
| Saturday, December 7, 2019 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Thursday, December 5, 2019 | NEW APPLICATION ENTERED IN TRAM |