| Serial Number | 76356976 |
| Word Mark | CONCERTO SOFTWARE |
| Filing Date | Tuesday, January 8, 2002 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, April 15, 2011 |
| Registration Number | 2884716 |
| Registration Date | Tuesday, September 14, 2004 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, September 2, 2003 |
| Disclaimer with Predetermined Text | "SOFTWARE" |
| Goods and Services | suite of computer software applications for managing customer contact through multiple channels, namely, software for managing customer contact via telephone, email, web and fax; computer software used to support the activities of contact center customer service representatives and contact center managers, namely, software used for intelligent contact routing via telephone, email, web and fax, and software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending, namely, the managing of both inbound and outbound telephone calls; and software used to create desktop animation tools for customer contact centers |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, April 15, 2011 |
| Primary Code | 009 |
| First Use Anywhere Date | Sunday, March 31, 2002 |
| First Use In Commerce Date | Sunday, March 31, 2002 |
| Party Name | CONCERTO SOFTWARE, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | WESTFORD, MA 01886 |
| Party Name | CONCERTO SOFTWARE, INC. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | WESTFORD, MA 01886 |
| Party Name | Davox Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Westford, MA 01886 |
| Event Date | Event Description |
| Wednesday, December 3, 2014 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Friday, April 15, 2011 | CANCELLED SEC. 8 (6-YR) |
| Wednesday, June 16, 2010 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, June 9, 2010 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, August 16, 2006 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, July 19, 2006 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, June 21, 2006 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, September 14, 2004 | REGISTERED-PRINCIPAL REGISTER |
| Monday, June 14, 2004 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, May 27, 2004 | STATEMENT OF USE PROCESSING COMPLETE |
| Thursday, May 27, 2004 | USE AMENDMENT FILED |
| Thursday, May 27, 2004 | PAPER RECEIVED |
| Friday, May 21, 2004 | EXTENSION 1 GRANTED |
| Monday, May 10, 2004 | EXTENSION 1 FILED |
| Tuesday, May 18, 2004 | CASE FILE IN TICRS |
| Monday, May 10, 2004 | PAPER RECEIVED |
| Monday, April 19, 2004 | PAPER RECEIVED |
| Tuesday, November 25, 2003 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, September 2, 2003 | PUBLISHED FOR OPPOSITION |
| Wednesday, August 13, 2003 | NOTICE OF PUBLICATION |
| Friday, June 27, 2003 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, June 17, 2003 | EXAMINERS AMENDMENT MAILED |
| Tuesday, June 17, 2003 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Tuesday, February 4, 2003 | PUBLISHED FOR OPPOSITION |
| Wednesday, January 15, 2003 | NOTICE OF PUBLICATION |
| Thursday, November 14, 2002 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, November 14, 2002 | ASSIGNED TO EXAMINER |
| Monday, October 28, 2002 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, October 28, 2002 | PAPER RECEIVED |
| Thursday, April 25, 2002 | NON-FINAL ACTION MAILED |
| Tuesday, April 9, 2002 | ASSIGNED TO EXAMINER |