| Serial Number | 79161568 |
| Word Mark | CLOUDCALL CONTACT CENTRE |
| Filing Date | Monday, October 6, 2014 |
| Status | 709 - CANCELLED - SECTION 71 |
| Status Date | Friday, March 3, 2023 |
| Registration Number | 5019623 |
| Registration Date | Tuesday, August 16, 2016 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, May 31, 2016 |
| Description of Mark | The mark consists of the black wording "CLOUDCALL" followed by a red speech bubble in the shape of a cloud design with a white headset inside. Below the aforementioned, is the red wording "CONTACT CENTRE". |
| Goods and Services | Computer software for use in customer relationship management (CRM); downloadable computer software for use in customer relationship management (CRM); computer telephony software; computer software for use in database management and the transmission, reception, recording and storage of voice, data, audio and video; telephones; telephone headsets, handsets and earpieces; headsets, handsets and earpieces for use with computers |
| Goods and Services | Communications services, namely, the transmission, reception, and recording of voice, data, audio and video provided via the internet, data networks and telecommunications networks; telecommunications, namely, hosted PBX services; telephone communication services; communications services, namely, the transmission, reception, and recording of voice, data, audio, and video provided via the internet, data networks and telecommunications networks; provision of access to data stored electronically in central files for remote consultation; internet telephony and video-conference services |
| Pseudo Mark | CLOUD CALL CONTACT CENTRE |
| Indication of Colors claimed | The color(s) red, black and white is/are claimed as a feature of the mark. |
| NOT AVAILABLE | "CLOUDCALL CONTACT CENTRE" |
| Goods and Services | Providing temporary use of online non-downloadable computer software for use in customer relationship management (CRM); providing temporary use of online non-downloadable computer telephony software; providing temporary use of on-line non-downloadable cloud computing software for use in database management and the transmission, reception, recording and storage of voice, data, audio and video; computer software design; design of computer software for use in telecommunications and data transmission; installation and maintenance of computer software; computer software technical support services, namely, troubleshooting; computer technology support services, namely helpdesk services |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, March 3, 2023 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, March 3, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, March 3, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | CloudCall Group Limited |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 99 - Other |
| Address | GB |
| Party Name | Synety Group plc |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 99 - Other |
| Address | GB |
| Party Name | Synety Group plc |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | GB |
| Event Date | Event Description |
| Friday, March 13, 2015 | ASSIGNED TO EXAMINER |
| Thursday, March 12, 2015 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Friday, March 13, 2015 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, March 20, 2015 | NON-FINAL ACTION WRITTEN |
| Thursday, September 24, 2015 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, March 17, 2015 | APPLICATION FILING RECEIPT MAILED |
| Saturday, March 21, 2015 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Tuesday, March 24, 2015 | REFUSAL PROCESSED BY MPU |
| Tuesday, March 24, 2015 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Friday, April 10, 2015 | REFUSAL PROCESSED BY IB |
| Thursday, September 3, 2015 | NEW REPRESENTATIVE AT IB RECEIVED |
| Thursday, September 24, 2015 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, September 24, 2015 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, May 11, 2016 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Monday, October 19, 2015 | PRIORITY ACTION WRITTEN |
| Monday, October 19, 2015 | PRIORITY ACTION E-MAILED |
| Monday, October 19, 2015 | NOTIFICATION OF PRIORITY ACTION E-MAILED |
| Tuesday, April 19, 2016 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, April 19, 2016 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, April 20, 2016 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, April 22, 2016 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 11, 2016 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Wednesday, May 11, 2016 | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB |
| Thursday, March 28, 2019 | CHANGE OF NAME/ADDRESS REC'D FROM IB |
| Monday, August 16, 2021 | COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED |
| Tuesday, May 31, 2016 | PUBLISHED FOR OPPOSITION |
| Tuesday, May 31, 2016 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, August 16, 2016 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, November 16, 2016 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| Thursday, January 19, 2017 | FINAL DISPOSITION PROCESSED |
| Thursday, January 19, 2017 | FINAL DISPOSITION NOTICE SENT TO IB |
| Friday, February 17, 2017 | FINAL DECISION TRANSACTION PROCESSED BY IB |
| Friday, June 9, 2017 | NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB |
| Tuesday, June 21, 2022 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Tuesday, June 21, 2022 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, June 21, 2022 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Tuesday, June 21, 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, June 21, 2022 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Tuesday, June 21, 2022 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, June 21, 2022 | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS |
| Saturday, September 10, 2022 | RESTRICTION OF HOLDER'S RIGHT OF DISPOSAL RECEIVED |
| Friday, September 2, 2022 | CHANGE OF NAME/ADDRESS REC'D FROM IB |
| Monday, October 31, 2022 | LIMITATION FROM THE IB EXAMINED, NO ACTION IS NEEDED |
| Friday, March 3, 2023 | CANCELLED SECTION 71 |
| Friday, November 3, 2023 | TOTAL INVALIDATION OF REG EXT PROTECTION SENT TO IB |
| Friday, November 3, 2023 | INVALIDATION PROCESSED |
| Friday, October 4, 2024 | LIMITATION FROM THE IB EXAMINED, NO ACTION IS NEEDED |
| Saturday, July 13, 2024 | RESTRICTION OF HOLDER'S RIGHT OF DISPOSAL RECEIVED |
| Friday, November 3, 2023 | TOTAL INVALIDATION OF REG EXT PROTECTION CREATED |
| Sunday, November 26, 2023 | TOTAL INVALIDATION PROCESSED BY THE IB |