| Serial Number | 98918646 |
| Word Mark | CLIENT EXPERIENCE INDICATOR |
| Filing Date | Monday, December 23, 2024 |
| Status | 645 - FINAL REFUSAL - MAILED |
| Status Date | Saturday, February 7, 2026 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | business consulting and information services; business consulting services featuring customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; business consulting services in the field of customer and employee satisfaction and loyalty services |
| Goods and Services | business training consulting services; business training related to customer experience, customer service and customer satisfaction and loyalty; business training related to employee satisfaction and loyalty; business training for employees; providing online publications in the nature of reports, articles, and newsletters in the field of business training consulting services and business training services related to customer experience, customer service, and customer and employee satisfaction and loyalty; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting and business information services; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting services featuring customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting services related to customer and employee satisfaction and loyalty; educational services, namely, providing web-based and classroom training of business leaders and employees for certification in the fields of profitable growth, improving performance, products, services, pricing, sales and marketing, customer experience and customer service, and customer and employee satisfaction and loyalty, and providing online course material in connection therewith |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 23, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 23, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Savissimo, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Raleigh, NC 27615 |
| Event Date | Event Description |
| Monday, December 23, 2024 | NEW APPLICATION ENTERED |
| Monday, December 23, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, June 9, 2025 | ASSIGNED TO EXAMINER |
| Friday, June 20, 2025 | NON-FINAL ACTION WRITTEN |
| Friday, June 20, 2025 | NON-FINAL ACTION E-MAILED |
| Friday, June 20, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Saturday, September 20, 2025 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| Saturday, September 20, 2025 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| Saturday, December 20, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Saturday, December 20, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Sunday, December 21, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Saturday, February 7, 2026 | FINAL REFUSAL WRITTEN |
| Saturday, February 7, 2026 | FINAL REFUSAL E-MAILED |
| Saturday, February 7, 2026 | NOTIFICATION OF FINAL REFUSAL EMAILED |