| Serial Number | 78602148 |
| Word Mark | CLIENT COMMITMENT INDEX APATHY COMMITMENT REJECTION SATISFACTION |
| Filing Date | Tuesday, April 5, 2005 |
| Status | 800 - REGISTERED AND RENEWED |
| Status Date | Tuesday, October 8, 2019 |
| Registration Number | 3677855 |
| Registration Date | Tuesday, September 1, 2009 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, August 8, 2006 |
| Description of Mark | The mark consists of a square divided into four equal squares with the words "CLIENT COMMITMENT INDEX" in black on top of the entire design. The top two squares are blue and green, from left to right, and the bottom two squares are red and yellow, from left to right. On top of the design element as a whole are four transparent ovals outlined in gray. Each of the four ovals contains wording on the lining of the ovals; namely, "REJECTION, APATHY, SATISFACTION and COMMITMENT", from left to right. |
| Certificate of Correction for Registration | In the statement, Column 1, line 1 through line 4, should be deleted, and "Relationship Audits Ltd (ENGLAND PUBLIC LIMITED COMPANY) 1 Vincent Square London, UNITED KINGDOM SW1P2PN", should be inserted |
| Goods and Services | Printed business management reports |
| Indication of Colors claimed | The color(s) blue, green, red, yellow, gray and black is/are claimed as a feature of the mark. |
| Goods and Services | Business administration; business appraisal and business research services relating to the measurement of business relationships; business administration, business appraisal and business research services relating to the measurement of supplier, customer, client and intra-business relationships; business consulting services utilizing business relationship modeling to analyze the market opportunities of a given solution; providing statistical information for business purposes |
| NOT AVAILABLE | "CLIENT COMMITMENT INDEX" |
| International Class | 016 - Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks. |
| US Class Codes | 002, 005, 022, 023, 029, 037, 038, 050 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, April 13, 2005 |
| Primary Code | 016 |
| First Use Anywhere Date | Tuesday, December 31, 2002 |
| First Use In Commerce Date | Wednesday, May 31, 2006 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, April 13, 2005 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, December 31, 2002 |
| First Use In Commerce Date | Wednesday, May 31, 2006 |
| Party Name | Relationship Audits Ltd |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | London SW1P2PN GB |
| Party Name | Relationship Audits Ltd. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | London SW1E 6DY GB |
| Party Name | Relationship Audits Ltd. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | London SW1E 6DY GB |
| Event Date | Event Description |
| Tuesday, June 13, 2006 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, April 13, 2005 | NEW APPLICATION ENTERED |
| Tuesday, November 1, 2005 | ASSIGNED TO EXAMINER |
| Wednesday, November 9, 2005 | NON-FINAL ACTION WRITTEN |
| Wednesday, November 9, 2005 | NON-FINAL ACTION E-MAILED |
| Tuesday, April 25, 2006 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, April 25, 2006 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, May 2, 2006 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, July 19, 2006 | NOTICE OF PUBLICATION |
| Monday, October 22, 2007 | SOU EXTENSION 2 FILED |
| Friday, June 16, 2006 | ASSIGNED TO LIE |
| Thursday, June 22, 2006 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, August 8, 2006 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 31, 2006 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Wednesday, April 25, 2007 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, April 25, 2007 | SOU EXTENSION 1 FILED |
| Wednesday, July 25, 2007 | SOU EXTENSION 1 GRANTED |
| Monday, October 22, 2007 | SOU TEAS EXTENSION RECEIVED |
| Monday, October 22, 2007 | SOU EXTENSION 2 GRANTED |
| Monday, October 20, 2008 | SOU EXTENSION 4 GRANTED |
| Wednesday, April 30, 2008 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, April 30, 2008 | SOU EXTENSION 3 FILED |
| Wednesday, April 30, 2008 | SOU EXTENSION 3 GRANTED |
| Monday, October 20, 2008 | SOU TEAS EXTENSION RECEIVED |
| Monday, October 20, 2008 | SOU EXTENSION 4 FILED |
| Monday, May 18, 2009 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Thursday, April 30, 2009 | SOU TEAS EXTENSION RECEIVED |
| Thursday, April 30, 2009 | SOU EXTENSION 5 FILED |
| Monday, May 18, 2009 | SOU EXTENSION 5 GRANTED |
| Friday, June 26, 2009 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, July 29, 2009 | ASSIGNED TO LIE |
| Thursday, April 10, 2014 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, June 26, 2009 | USE AMENDMENT FILED |
| Monday, June 29, 2009 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, July 21, 2009 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Wednesday, July 29, 2009 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Tuesday, September 1, 2009 | REGISTERED-PRINCIPAL REGISTER |
| Thursday, April 10, 2014 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, February 3, 2015 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Tuesday, October 8, 2019 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Tuesday, January 20, 2015 | TEAS SECTION 8 & 15 RECEIVED |
| Tuesday, February 3, 2015 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Tuesday, February 3, 2015 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Friday, January 6, 2017 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Friday, January 6, 2017 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Saturday, September 1, 2018 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Saturday, August 31, 2019 | TEAS SECTION 8 & 9 RECEIVED |
| Tuesday, October 8, 2019 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
| Tuesday, October 8, 2019 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) |
| Wednesday, December 20, 2023 | TEAS SECTION 7 REQUEST RECEIVED |
| Monday, July 29, 2024 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Friday, August 9, 2024 | CORRECTION UNDER SECTION 7 - PROCESSED |
| Tuesday, September 17, 2024 | NOTICE OF UPDATED REGISTRATION CONFIRMATION EMAILED |
| Tuesday, October 8, 2019 | NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED |