| Serial Number | 79175456 |
| Word Mark | CALL JOURNEY |
| Filing Date | Monday, December 22, 2014 |
| Status | 709 - CANCELLED - SECTION 71 |
| Status Date | Friday, May 12, 2023 |
| Registration Number | 5070553 |
| Registration Date | Tuesday, November 1, 2016 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, August 16, 2016 |
| Goods and Services | Computer hardware and software for use in database management; computer hardware and software for analysis of telephone and voice recordings; computer hardware and software for collection of data from telephone and voice recordings; computer hardware and software for recording of telephone calls |
| Goods and Services | Telecommunications services, namely, transmission of data and documents in the field of communication analytics; telephone voice recording services; advisory and consultancy services relating to telecommunications |
| Goods and Services | Data collection and analysis of call recording quality metrics for business purposes; customer profiling for business purposes; behavioral profiling of customers, namely, conducting consumer behavior profiling for marketing purposes; market research; marketing consultancy; market research data collection services; business, advisory and consultancy services relating to customer service; business, advisory and consultancy services relating to call centre management; business and compliance auditing business services relating to telecommunications, namely, business administration services in the field of telecommunications |
| NOT AVAILABLE | "CALL" |
| Goods and Services | Process monitoring services, namely, quality control services for others which track business and personnel performance and sends out historical reports and alerts |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, May 12, 2023 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, May 12, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, May 12, 2023 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, May 12, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | TMA Capital Australia Pty Ltd |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 99 - Other |
| Address | AU |
| Party Name | TMA Capital Australia Pty Ltd |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 99 - Other |
| Address | AU |
| Party Name | TMA Capital Australia Pty Ltd |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | AU |
| Event Date | Event Description |
| Monday, November 9, 2015 | ASSIGNED TO EXAMINER |
| Tuesday, November 10, 2015 | NON-FINAL ACTION WRITTEN |
| Friday, November 6, 2015 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Monday, November 9, 2015 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, June 7, 2016 | NOTICE OF REVIVAL - MAILED |
| Wednesday, November 11, 2015 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Friday, November 13, 2015 | APPLICATION FILING RECEIPT MAILED |
| Friday, November 13, 2015 | REFUSAL PROCESSED BY MPU |
| Friday, November 13, 2015 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Friday, December 4, 2015 | REFUSAL PROCESSED BY IB |
| Monday, June 6, 2016 | TEAS PETITION TO REVIVE RECEIVED |
| Monday, June 6, 2016 | PETITION TO REVIVE-GRANTED |
| Monday, June 6, 2016 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, July 14, 2016 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Saturday, June 11, 2016 | ASSIGNED TO LIE |
| Thursday, June 16, 2016 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, June 16, 2016 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, July 5, 2016 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, July 5, 2016 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, July 5, 2016 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, July 5, 2016 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Thursday, July 7, 2016 | DATA MODIFICATION COMPLETED |
| Thursday, July 7, 2016 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, March 17, 2017 | FINAL DECISION TRANSACTION PROCESSED BY IB |
| Wednesday, July 27, 2016 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Wednesday, July 27, 2016 | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB |
| Wednesday, July 27, 2016 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Tuesday, August 16, 2016 | PUBLISHED FOR OPPOSITION |
| Tuesday, August 16, 2016 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 1, 2016 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, February 1, 2017 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| Friday, February 24, 2017 | FINAL DISPOSITION PROCESSED |
| Friday, February 24, 2017 | FINAL DISPOSITION NOTICE SENT TO IB |
| Friday, June 9, 2017 | NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB |
| Monday, November 1, 2021 | COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED |
| Friday, May 12, 2023 | CANCELLED SECTION 71 |
| Friday, August 16, 2024 | NEW REPRESENTATIVE AT IB RECEIVED |
| Sunday, February 18, 2024 | TOTAL INVALIDATION PROCESSED BY THE IB |
| Friday, January 12, 2024 | TOTAL INVALIDATION OF REG EXT PROTECTION CREATED |
| Thursday, January 25, 2024 | INVALIDATION PROCESSED |
| Thursday, January 25, 2024 | TOTAL INVALIDATION OF REG EXT PROTECTION SENT TO IB |