| Serial Number | 98892045 |
| Word Mark | C X SMILE.CXGAIA |
| Filing Date | Monday, December 9, 2024 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, November 25, 2025 |
| Registration Number | 8037290 |
| Registration Date | Tuesday, November 25, 2025 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, October 7, 2025 |
| Description of Mark | The mark consists of a yellow stylized "smiley face" within a black border. The eyes of the "smiley face" consist of the stylized black letters "C" and "X" with a black smile. To the right of the "smiley face" is the word "smile.cxgaia" in black stylized font. The color white represents background or transparent areas only and is not claimed as a feature of the mark. |
| Goods and Services | Credit risk management services; Charitable services, namely, providing financial support to people from disadvantaged countries for the purpose of facilitating educational opportunities; Consultancy services relating to credit |
| Indication of Colors claimed | The color(s) yellow and black is/are claimed as a feature of the mark. |
| Goods and Services | Vocational training services in the field of customer experience, and customer care; Arranging and conducting of tutorials in the field of customer experience and customer care; Personal support, namely, providing training in the field of customer experience and customer care; Professional assistance, namely coaching in the field of customer experience and customer care; Organisation of training courses in the field of customer experience and customer care for educational and continuing training purposes; Event organisation services in the field of customer experience and customer care for educational and continuing training purposes; Organization of conventions and workshops for educational and continuing training purposes in the field of customer experience and customer care |
| Goods and Services | Providing online forums for communication in the field of electronic games; Providing chat lines utilising the internet; Providing multiple-user access to a global computer information network; Providing access to a video sharing portal on the Internet; Providing access to websites on the Internet or any other communications network; Providing access to portals on the Internet; Provision of access to forums on the internet; Telecommunications services, namely, providing fiber optic network services |
| Goods and Services | Outsourcing services; Management of telephone call centres for others; Computerized file management; Marketing; Promotion services; Dissemination of advertisements; Sales promotion services for third parties; Sales management services; Business management and organization consultancy; Arranging of exhibitions and communciation events, All being for commercial and advertising purposes; business management analysis services; Customer loyalty services for commercial, promotional and advertising purposes; Human resources consultancy; Business consultancy and advisory services |
| Goods and Services | Downloadable computer software platforms for database management, excluding for the treatment of the eyes |
| Goods and Services | Design and development services relating to software; Maintenance and updating of computer programs; Consultancy relating to the design and development of computer programs; none of the above services in relation to the treatment of the eyes |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 036 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | SMILE.CX SRL |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 99 - Other |
| Address | Milano I-20127 IT |
| Party Name | SMILE.CX SRL |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 99 - Other |
| Address | Milano I-20127 IT |
| Party Name | SMILE.CX SRL |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | Milano I-20127 IT |
| Event Date | Event Description |
| Monday, December 9, 2024 | NEW APPLICATION ENTERED |
| Tuesday, May 20, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, May 20, 2025 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Wednesday, May 28, 2025 | ASSIGNED TO EXAMINER |
| Monday, June 2, 2025 | NON-FINAL ACTION WRITTEN |
| Monday, June 2, 2025 | NON-FINAL ACTION E-MAILED |
| Monday, June 2, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, July 9, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, July 9, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, July 9, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, July 14, 2025 | FINAL REFUSAL WRITTEN |
| Monday, July 14, 2025 | FINAL REFUSAL E-MAILED |
| Monday, July 14, 2025 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Thursday, September 4, 2025 | EXPARTE APPEAL RECEIVED AT TTAB |
| Thursday, September 4, 2025 | JURISDICTION RESTORED TO EXAMINING ATTORNEY |
| Thursday, September 4, 2025 | EX PARTE APPEAL-INSTITUTED |
| Thursday, September 4, 2025 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Thursday, September 4, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, September 8, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, September 8, 2025 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, September 9, 2025 | EXPARTE APPEAL DISMISSED AS MOOT |
| Tuesday, September 9, 2025 | EXPARTE APPEAL TERMINATED |
| Wednesday, October 1, 2025 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, October 7, 2025 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 7, 2025 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 25, 2025 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, November 25, 2025 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |