| Serial Number | 98892045 |
| Word Mark | C X SMILE.CXGAIA |
| Filing Date | Monday, December 9, 2024 |
| Status | 645 - FINAL REFUSAL - MAILED |
| Status Date | Monday, July 14, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Vocational training services in the field of customer experience, and customer care; Arranging and conducting of tutorials; Personal support, namely, providing training in the field of customer experience, and customer care; Professional assistance, namely coaching; Organisation of training courses, Providing of further training, Event organisation services, Organisation of conventions and organization of workshops, For educational purposes and For continuous training purposes |
| Description of Mark | The mark consists of a yellow stylized "smiley face" within a black border. The eyes of the "smiley face" consist of the stylized black letters "C" and "X" with a black smile. To the right of the "smiley face" is the word "smile.cxgaia" in black stylized font. The color white represents background or transparent areas only and is not claimed as a feature of the mark. |
| Goods and Services | Downloadable computer software platforms for database management, excluding for the treatment of the eyes |
| Goods and Services | Providing online forums for communication in the field of electronic games; Providing chat lines utilising the internet; Providing multiple-user access to a global computer information network; Providing access to a video sharing portal; Providing access to websites on the Internet or any other communications network; Providing access to portals on the Internet; Provision of access to forums on the internet; Leasing of access time to a computer database; Leasing access time to web sites; Telecommunications services, namely, providing fiber optic network services |
| Goods and Services | Credit risk management services; Financial support services; Consultancy services relating to credit |
| Indication of Colors claimed | The color(s) yellow and black is/are claimed as a feature of the mark. |
| Goods and Services | Outsourcing services; Management of telephone call centres for others; Computerized file management; Marketing; Promotion services; Dissemination of advertisements; Sales promotion services for third parties; Sales management services; Business management and organization consultancy; Arranging of exhibitions, conventions, meetings and communciation events, All being for commercial and advertising purposes; business management analysis services; Customer loyalty services for commercial, promotional and/or advertising purposes; Human resources consultancy; Business consultancy and advisory services |
| Goods and Services | Design and development services relating to software; Maintenance and updating of computer programs; Consultancy relating to the design and development of computer programs; none of the above services in relation to the treatment of the eyes |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 036 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 9, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | SMILE.CX SRL |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | Milano I-20127 IT |
| Event Date | Event Description |
| Monday, December 9, 2024 | NEW APPLICATION ENTERED |
| Tuesday, May 20, 2025 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Tuesday, May 20, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, June 2, 2025 | NON-FINAL ACTION WRITTEN |
| Wednesday, May 28, 2025 | ASSIGNED TO EXAMINER |
| Monday, June 2, 2025 | NON-FINAL ACTION E-MAILED |
| Monday, June 2, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, July 9, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, July 14, 2025 | FINAL REFUSAL WRITTEN |
| Monday, July 14, 2025 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Monday, July 14, 2025 | FINAL REFUSAL E-MAILED |
| Wednesday, July 9, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, July 9, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |