| Goods and Services | Computer software and computer application software for mobile devices, desktop devices, and web applications for use in the field of general business processes, namely, as a help desk solution allowing a user to identify and resolve problems associated with the user's computer network; Computer software for use in maintaining a database of problems and solutions identified on a user's computer network; Computer software, namely, system management software focused on the provisioning, configuration, and change management of data center infrastructure; Computer software and programs for managing computer systems, databases, and applications, namely, providing data management, information technology process automation, application management, storage and performance optimization, and recovery of mainframe and distributed systems computers, and the databases, business applications, programs, and systems that operate therein; Computer software for computer systems and computer network management, namely, software for computer network monitoring and computer system diagnostics; Computer software and computer application software for mobile devices, desktop devices, and web applications, namely, software for managing, deploying, and removing software applications, maintaining software inventories, maintaining software license compliance, and managing application security on mobile devices, desktop devices, and cloud computing networks; Computer software and computer application software for mobile devices, desktop devices, and web applications, namely, software for use as a virtual concierge that provides awareness of and access to available services, content, and alerts; Computer software and computer application software for mobile devices, desktop devices, and web applications that provides a virtual help desk and self-help computer and software support services; Computer software and computer application software for mobile devices, desktop devices, and web applications that provides real-time, integrated service management of other computer software, information systems, computer hardware, computer networks, and information databases; Computer software and computer application software for mobile devices, desktop devices, and web applications that provides real-time alerts and updates for end-to-end performance management; Computer software and computer application software for mobile devices that provides access to applications and services through a mobile operating system and interface; Computer software and computer application software for desktop devices that provides access to applications and services through a desktop operating system and interface; Computer software and computer application software for web-based devices that provides access to applications and services through a web-based system and interface; Computer software and computer application software for mobile devices, desktop devices, and web applications that provides synchronization of applications and content across platforms and devices; Computer software and computer application software for mobile devices, desktop devices, and web applications that delivers user-specific information about usage, compliance, location, applications, devices, and location-aware services and resources; Computer software and computer application software for mobile devices, desktop devices, and web applications that delivers location-aware service, updates, and notifications; Computer software and computer application software for mobile devices, desktop devices, and web applications that provides appointment scheduling and appointment notifications; Computer software and computer application software for mobile devices, desktop devices, and web applications, to manage a concierge service; Computer software and computer application software for mobile devices, desktop devices, and web applications that provides secure access and storage of documents |
