| Serial Number | 87301417 |
| Word Mark | BOTCRM |
| Filing Date | Friday, January 13, 2017 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Thursday, November 9, 2017 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Computer software adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Computer software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users, hardware devices or software applications by means of bi-directional auditory or textual communication and providing customer relationship management features, engagement metrics, analytics, promotional and marketing campaign management; Computer software adapted to enable users to send and receive textual or auditory verbal messages to and from one or more chatbots within a same or a related communications session with a user; Computer software adapted to enable users to send and receive textual or auditory verbal messages to and from one or more chatbots to interact with a human within a same or a related communications session with a user; Computer software adapted to enable two or more chatbots to interact with one another and a user within a same or a related communications session; Computer software adapted to enable two or more chatbots to interact with one another within a same or a related communications session; Computer software adapted to enable audio data messaging and scheduling; Computer software adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior |
| Goods and Services | Software as a service (SAAS) services featuring software adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Software as a service (SAAS) services featuring software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Software as a service (SAAS) services featuring software adapted to enable users to send and receive textual or auditory verbal messages to and from two or more chatbots within a same or a related communications session with a user; Software as a service (SAAS) services featuring software adapted to enable to or more chatbots to interact with one another and a user within a same or a related communications session; Software as a service (SAAS) services featuring software adapted to enable audio data messaging and scheduling; Software as a service (SAAS) services featuring software adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior; Platform as a service (PAAS) featuring software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Platform as a service (PAAS) featuring computer software platforms adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Platform as a service (PAAS) featuring software services adapted to enable users to send and receive textual or auditory verbal messages to and from two or more chatbots within a same or a related communications session with a user; Platform as a service (PAAS) featuring software services adapted to enable to or more chatbots to interact with one another and a user within a same or a related communications session; Platform as a service (SAAS) featuring software services adapted to enable audio data messaging and scheduling; Software as a service (SAAS) featuring software services adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior |
| Pseudo Mark | CHATBOT CUSTOMER RELATIONSHIP MANAGEMENT |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, January 23, 2017 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, January 23, 2017 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | METACERT |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | SAN FRANCISCO, CA 94107 |
| Event Date | Event Description |
| Thursday, November 9, 2017 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| Thursday, November 9, 2017 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Thursday, April 13, 2017 | NOTIFICATION OF EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED |
| Thursday, April 13, 2017 | EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED |
| Thursday, April 13, 2017 | COMBINED EXAMINER'S AMENDMENT/PRIORITY ACTION AUTOMATIC ENTRY |
| Thursday, April 13, 2017 | EXAMINERS AMENDMENT AND/OR PRIORITY ACTION - COMPLETED |
| Monday, April 10, 2017 | ASSIGNED TO EXAMINER |
| Tuesday, January 24, 2017 | NOTICE OF PSEUDO MARK E-MAILED |
| Monday, January 23, 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Tuesday, January 17, 2017 | NEW APPLICATION ENTERED IN TRAM |