| Serial Number | 98170784 |
| Word Mark | BOC FIVE STAR CUSTOMER SERVICE DISTINCTION |
| Filing Date | Friday, September 8, 2023 |
| Status | 688 - NOTICE OF ALLOWANCE - ISSUED |
| Status Date | Tuesday, February 11, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, December 17, 2024 |
| Description of Mark | The mark consists of An arc of 5 stars with curved lines connecting the stars above the stylized capital letters "BOC" which are above the words "Five Star" in larger size font with a smaller single star between "Five" and "Star". Underneath those words in smaller font are the words "Customer Service" and underneath those words is the word "Distinction". |
| Goods and Services | Medical services in the field of Durable Medical Equipment Prosthetics, Orthotics and Supplies |
| Pseudo Mark | BOARD OF CERTIFICATION FIVE STAR CUSTOMER SERVICE DISTINCTION |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Certification Mark Statement | The certification mark, as used or intended to be used by persons or organizations authorized by the certifier, certifies or is intended to certify that the services provided have met the standards necessary to be certified in providing excellence in customer service with respect to evidence of processes and policies that meet customer service standards, including trained and knowledgeable staff, customer satisfaction measurement processes, customer complaint resolution processes, customer service evaluation plan for customer feedback processes, customer service monitoring and customer communication and education to create a customer centric culture and model. |
| NOT AVAILABLE | "BOC" and "CUSTOMER SERVICE DISTINCTION" |
| International Class | B - |
| US Class Codes | B |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, September 30, 2023 |
| Primary Code | B |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Board of Certification/Accreditation International, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Owings Mills, MD 21117 |
| Party Name | Board of Certification/Accreditation International, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Owings Mills, MD 21117 |
| Event Date | Event Description |
| Tuesday, October 3, 2023 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Tuesday, September 12, 2023 | NEW APPLICATION ENTERED |
| Saturday, September 30, 2023 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, May 8, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, May 20, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Friday, May 3, 2024 | ASSIGNED TO EXAMINER |
| Wednesday, May 8, 2024 | NON-FINAL ACTION WRITTEN |
| Wednesday, May 8, 2024 | NON-FINAL ACTION E-MAILED |
| Monday, May 20, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, May 20, 2024 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Tuesday, August 6, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, August 6, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, August 6, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, May 20, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, August 28, 2024 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, August 28, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, August 28, 2024 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, August 28, 2024 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, August 28, 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Monday, September 16, 2024 | WITHDRAWN FROM PUB - OG REVIEW QUERY |
| Wednesday, September 11, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Friday, November 8, 2024 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Tuesday, November 12, 2024 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, November 12, 2024 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, November 12, 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, November 12, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, November 12, 2024 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, December 11, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 17, 2024 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 17, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, February 11, 2025 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |