BLENDED AI BY GENESYS Trademark

Trademark Overview


On Thursday, October 5, 2017, a trademark application was filed for BLENDED AI BY GENESYS with the United States Patent and Trademark Office. The USPTO has given the BLENDED AI BY GENESYS trademark a serial number of 87635811. The federal status of this trademark filing is REGISTERED as of Tuesday, March 10, 2020. This trademark is owned by GENESYS TELECOMMUNICATIONS LABORATORIES, INC.. The BLENDED AI BY GENESYS trademark is filed in the Advertising, Business and Retail Services and Computer & Software Services & Scientific Services categories with the following description:

BUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSING, PREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS

CONSULTANCY SERVICES IN THE FIELD OF DESIGN AND DEVELOPMENT OF COMPUTER HARDWARE SYSTEMS; CONSULTANCY SERVICES IN THE FIELD OF MAINTENANCE OF COMPUTER SOFTWARE FOR COMPUTER SYSTEMS; PROVIDING THE USE OF ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING THE USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION
blended ai by genesys

General Information


Serial Number87635811
Word MarkBLENDED AI BY GENESYS
Filing DateThursday, October 5, 2017
Status700 - REGISTERED
Status DateTuesday, March 10, 2020
Registration Number6008372
Registration DateTuesday, March 10, 2020
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, November 6, 2018

Trademark Statements


Goods and ServicesBUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSING, PREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS
Disclaimer with Predetermined Text"AI"
Goods and ServicesCONSULTANCY SERVICES IN THE FIELD OF DESIGN AND DEVELOPMENT OF COMPUTER HARDWARE SYSTEMS; CONSULTANCY SERVICES IN THE FIELD OF MAINTENANCE OF COMPUTER SOFTWARE FOR COMPUTER SYSTEMS; PROVIDING THE USE OF ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING THE USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION

Classification Information


International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateThursday, October 12, 2017
Primary Code035
First Use Anywhere DateThursday, May 25, 2017
First Use In Commerce DateThursday, May 25, 2017

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateThursday, October 12, 2017
Primary Code042
First Use Anywhere DateThursday, May 25, 2017
First Use In Commerce DateThursday, May 25, 2017

Trademark Owner History


Party NameGENESYS CLOUD SERVICES, INC.
Party Type31 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressMENLO PARK 94025
US

Party NameGENESYS TELECOMMUNICATIONS LABORATORIES,INC.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014

Party NameGENESYS TELECOMMUNICATIONS LABORATORIES,INC.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014

Party NameGENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014

Trademark Events


Event DateEvent Description
Wednesday, December 21, 2022AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Wednesday, November 18, 2020TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, November 18, 2020TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
Wednesday, November 18, 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Wednesday, November 18, 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, March 10, 2020REGISTERED-PRINCIPAL REGISTER
Tuesday, February 4, 2020NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Saturday, February 1, 2020ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Wednesday, January 29, 2020TEAS/EMAIL CORRESPONDENCE ENTERED
Tuesday, January 28, 2020CORRESPONDENCE RECEIVED IN LAW OFFICE
Tuesday, January 28, 2020TEAS RESPONSE TO OFFICE ACTION RECEIVED
Tuesday, October 8, 2019ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Tuesday, October 8, 2019TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Friday, August 2, 2019NOTIFICATION OF NON-FINAL ACTION E-MAILED
Friday, August 2, 2019NON-FINAL ACTION E-MAILED
Friday, August 2, 2019SU - NON-FINAL ACTION - WRITTEN
Tuesday, June 11, 2019STATEMENT OF USE PROCESSING COMPLETE
Thursday, May 30, 2019USE AMENDMENT FILED
Tuesday, June 11, 2019CASE ASSIGNED TO INTENT TO USE PARALEGAL
Thursday, May 30, 2019TEAS STATEMENT OF USE RECEIVED
Wednesday, February 27, 2019ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Monday, February 4, 2019ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, February 4, 2019TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, January 1, 2019NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, November 6, 2018OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, November 6, 2018PUBLISHED FOR OPPOSITION
Wednesday, October 17, 2018NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Thursday, October 4, 2018LAW OFFICE PUBLICATION REVIEW COMPLETED
Saturday, September 29, 2018APPROVED FOR PUB - PRINCIPAL REGISTER
Wednesday, September 12, 2018UNDELIVERABLE MAIL - COURTESY COPY MAILED
Tuesday, September 11, 2018EXAMINER'S AMENDMENT ENTERED
Tuesday, September 11, 2018ASSIGNED TO LIE
Tuesday, September 11, 2018NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Tuesday, September 11, 2018EXAMINERS AMENDMENT E-MAILED
Tuesday, September 11, 2018EXAMINERS AMENDMENT -WRITTEN
Tuesday, July 31, 2018PREVIOUS ALLOWANCE COUNT WITHDRAWN
Tuesday, July 24, 2018WITHDRAWN FROM PUB - OG REVIEW QUERY
Saturday, June 30, 2018APPROVED FOR PUB - PRINCIPAL REGISTER
Friday, June 29, 2018TEAS/EMAIL CORRESPONDENCE ENTERED
Friday, June 29, 2018CORRESPONDENCE RECEIVED IN LAW OFFICE
Friday, June 29, 2018TEAS RESPONSE TO OFFICE ACTION RECEIVED
Tuesday, June 19, 2018ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Tuesday, June 19, 2018TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Friday, January 19, 2018NOTIFICATION OF NON-FINAL ACTION E-MAILED
Friday, January 19, 2018NON-FINAL ACTION E-MAILED
Friday, January 19, 2018NON-FINAL ACTION WRITTEN
Sunday, December 31, 2017NOTIFICATION OF NON-FINAL ACTION E-MAILED
Sunday, December 31, 2017NON-FINAL ACTION E-MAILED
Sunday, December 31, 2017NON-FINAL ACTION WRITTEN
Friday, December 22, 2017ASSIGNED TO EXAMINER
Thursday, October 12, 2017NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Monday, October 9, 2017NEW APPLICATION ENTERED IN TRAM