Trademark Overview
On Thursday, May 22, 2008, a trademark application was filed for BEHAVIORAL ANALYTICS with the United States Patent and Trademark Office. The USPTO has given the BEHAVIORAL ANALYTICS trademark a serial number of 77480972. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Monday, April 20, 2009. This trademark is owned by eLoyalty Corporation. The BEHAVIORAL ANALYTICS trademark is filed in the Advertising, Business and Retail Services, Insurance & Financial Services, Education & Entertainment Services, and Computer & Software Services & Scientific Services categories with the following description:
Business consulting and information technology services, namely customer management consulting, evaluation of customer interactions and performance of customer service representatives, aid in the preparation of operational business guidelines for interaction with customers, research and analysis of customer information, and business performance monitoring
Financial analysis and consulting services, namely evaluation of financial value of customer relationship management services
Professional coaching and educational services in the field of customer service; computer education training services
Application service provider (ASP) services, namely, providing, hosting, managing, developing, and maintaining applications, software, web sites, and databases in the field of enterprise customer management; Technical consultation in the field of customer communication networks, namely, analysis of customer communication networks, computer hardware and software consultation, computer system design and software programming for others, database development services, integration of computer systems with other communications technology such as telephone call centers and facsimile machines, and network monitoring, maintenance and upgrading services