| Goods and Services | recorded computer software for use in performance intelligence, namely, for evaluating IT performance using data analytics; recorded computer software for use in application performance management, and monitoring desktop performance, application performance and end user productivity; downloadable computer software for use in IT management in real or virtual environment; downloadable computer software for use in performance intelligence, namely, for evaluating IT performance using data analytics; downloadable computer software for use in application performance management, and monitoring desktop performance, application performance and end user productivity; downloadable computer software for use in IT management in real or virtual environment; downloadable computer software for tracing, detecting, discovering, testing, monitoring, analyzing, modeling, diagnosing, notifying, and reporting the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems; downloadable computer software for analysis, diagnosis, measurement and management of performance of distributed applications; downloadable computer software for collecting statistics on application performance over computer networks; downloadable computer software for managing performance of the underlying architecture of computer applications, websites, and network systems; downloadable computer software for providing monitoring, managing, and reporting of user behavior on computing networks via customized graphical user interfaces; downloadable computer software for querying and performing graphical data analysis, namely, for use in understanding the health and status of entities and systems, and understanding performance for end users engaging with software; downloadable computer software for tracing, detecting, discovering, testing, monitoring, analyzing, modeling, diagnosing, notifying and reporting the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems; downloadable computer software that allows users to measure, analyze, benchmark, and compare the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems; downloadable computer software that allows users to measure, analyze, benchmark, and compare the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems based on customizable key performance indicators; downloadable computer software that allows users to analyze, review, and report on the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems via customized graphical user interfaces |
| Goods and Services | computer services, namely, hosting and maintaining an on-line web site for others to access a performance intelligence platform, namely, a platform that uses software to evaluate IT performance using data analytics, and remotely control and manage IT systems; Software as a service (SAAS) services, namely, hosting software for use by others for use in performance intelligence, namely, for evaluating IT performance using data analytics; Software as a service (SAAS) services, namely, hosting software for use by others for use in application performance management, monitoring desktop performance, application performance and end user productivity; Software as a service (SAAS) services, namely, hosting software for use by others for use in IT management in real or virtual environment; providing temporary use of non-downloadable computer software for use in performance intelligence, namely, for evaluating IT performance using data analytics; providing temporary use of non-downloadable computer software for use in application performance management, and monitoring desktop performance, application performance and end user productivity; providing temporary use of non-downloadable computer software for use in IT management in real or virtual environment; providing temporary use of non-downloadable computer software for tracing, detecting, discovering, testing, monitoring, analyzing, modeling, diagnosing, notifying, and reporting the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems; providing temporary use of non-downloadable computer software for analysis, diagnosis, measurement and management of performance of distributed applications; providing temporary use of non-downloadable computer software for collecting statistics on application performance over computer networks; providing temporary use of non-downloadable computer software for managing performance of the underlying architecture of computer applications, websites, and network systems; providing temporary use of non-downloadable computer software for providing monitoring, managing, and reporting of user behavior on computing networks via customized graphical user interfaces; providing temporary use of non-downloadable computer software for querying and performing graphical data analysis, namely, for use in understanding the health and status of entities and systems, and understanding performance for end users engaging with software; providing temporary use of non-downloadable computer software for tracing, detecting, discovering, testing, monitoring, analyzing, modeling, diagnosing, notifying and reporting the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems; computer consulting and development services in the field of computer software for management, optimization, monitoring, diagnosing, testing, tracking, troubleshooting and investigation of software, applications, and computer networks; tracking and reporting of computer application, website, and network performance to determine the technological effectiveness and speed of the websites and mobile applications; technical support, namely, monitoring technological functions of computer network systems; providing temporary use of non-downloadable computer software that allows users to measure, analyze, benchmark, and compare the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems against competing industry performance indices and competing software applications, websites, and networked systems; providing temporary use of non-downloadable computer software that allows users to measure, analyze, benchmark, and compare the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems against competing industry performance indices and competing software applications, websites, and networked systems, broken down by industry, geography, company size, and technical parameters; providing temporary use of non-downloadable computer software that allows users to measure, analyze, benchmark, and compare the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems against competing industry performance indices and competing software applications, websites, and networked systems, based on customizable key performance indicators; providing temporary use of non-downloadable computer software that allows users to analyze, review, and report on the performance, availability, topology, dependencies, functionality, behavior, business impact, user experience, failures and content of software applications, websites, and networked systems via customized graphical user interfaces |
