| Serial Number | 86207883 |
| Word Mark | ASSISTEDGE |
| Filing Date | Friday, February 28, 2014 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Thursday, January 13, 2022 |
| Registration Number | 4846801 |
| Registration Date | Tuesday, November 3, 2015 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, January 20, 2015 |
| Goods and Services | Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; computer software for use in the field of call center operations, namely, software for managing, tracking and reporting customer calls and inquiries; computer software for use in the field of call center operations, namely, software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; computer software for use in the field of call center operations, namely, software for remotely monitoring call centers; computer software for use in the field of call center operations, namely, software for enabling communication between call center managers and agents; computer software for use in the field of call center operations, namely, software for routing callers across multiple sites and multiple call center technologies; computer software for use in the field of call center operations, namely, software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; computer software for use in the field of call center operations, namely, software for disseminating customer service messages to customers via SMS, email, [ telephone, ] and other electronic means; computer software for the aggregation, discovery, management, and analysis of data; computer software to facilitate collaboration and decision making for businesses |
| Goods and Services | Printed matter and printed publications, namely, brochures, white papers, [ newsletters, ] and reports [, books, journals, and magazines ] relating to [ computers, ] computer programs [, computer hardware, computer software, ] and data processing [, and information technology infrastructure systems ] |
| Pseudo Mark | ASSIST EDGE |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | business consultancy services |
| Goods and Services | [ Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; ] software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; [ software as a service (SAAS) services featuring software for remotely monitoring call centers; ] software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; [ software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; ] software as a service (SAAS) services featuring software for disseminating customer service messages to customers via SMS, email, [ telephone, ] and other electronic means; software as a service (SAAS) services featuring software for the aggregation, discovery, management and analysis of data; software as a service (SAAS) services featuring software for facilitating collaboration and decision making for businesses; computer software consulting services |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 13, 2014 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, July 1, 2014 |
| First Use In Commerce Date | Tuesday, July 1, 2014 |
| International Class | 016 - Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks. |
| US Class Codes | 002, 005, 022, 023, 029, 037, 038, 050 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 13, 2014 |
| Primary Code | 016 |
| First Use Anywhere Date | Tuesday, July 1, 2014 |
| First Use In Commerce Date | Tuesday, July 1, 2014 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 13, 2014 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, July 1, 2014 |
| First Use In Commerce Date | Tuesday, July 1, 2014 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 13, 2014 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, July 1, 2014 |
| First Use In Commerce Date | Tuesday, July 1, 2014 |
| Party Name | EdgeVerve Systems Limited |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Bangalore 560100 IN |
| Party Name | EdgeVerve Systems Limited |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Bangalore 560100 IN |
| Party Name | EdgeVerve Systems Limited |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Bangalore 560100 IN |
| Event Date | Event Description |
| Tuesday, March 4, 2014 | NEW APPLICATION ENTERED |
| Friday, June 6, 2014 | NON-FINAL ACTION WRITTEN |
| Thursday, March 13, 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, March 14, 2014 | NOTICE OF PSEUDO MARK E-MAILED |
| Thursday, June 5, 2014 | ASSIGNED TO EXAMINER |
| Friday, June 6, 2014 | NON-FINAL ACTION E-MAILED |
| Friday, June 6, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, January 20, 2015 | PUBLISHED FOR OPPOSITION |
| Monday, November 24, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, November 24, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, November 24, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, November 25, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, December 9, 2014 | ASSIGNED TO LIE |
| Monday, December 15, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, December 31, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, January 20, 2015 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Saturday, September 26, 2015 | SOU EXTENSION 1 GRANTED |
| Tuesday, March 17, 2015 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Thursday, September 17, 2015 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, September 17, 2015 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, September 17, 2015 | TEAS STATEMENT OF USE RECEIVED |
| Thursday, September 17, 2015 | SOU TEAS EXTENSION RECEIVED |
| Thursday, September 17, 2015 | SOU EXTENSION 1 FILED |
| Thursday, September 17, 2015 | USE AMENDMENT FILED |
| Friday, September 25, 2015 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Saturday, September 26, 2015 | STATEMENT OF USE PROCESSING COMPLETE |
| Wednesday, September 30, 2015 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, October 1, 2015 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, November 3, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, November 3, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, October 6, 2021 | TEAS SECTION 8 & 15 RECEIVED |
| Tuesday, September 29, 2015 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Thursday, January 13, 2022 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Thursday, January 13, 2022 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Thursday, January 13, 2022 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Sunday, November 3, 2024 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |