| Serial Number | 78742719 |
| Word Mark | ASPECT |
| Filing Date | Friday, October 28, 2005 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, May 11, 2018 |
| Registration Number | 3309024 |
| Registration Date | Tuesday, October 9, 2007 |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, August 1, 2006 |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Description of Mark | The mark consists of a square box with several clockwise and counter clockwise swirls, along with the word ASPECT. |
| Goods and Services | Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers |
| Goods and Services | Consulting services in the field of designing, integrating, controlling and monitoring of customer contact center hardware and software |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 11, 2018 |
| Primary Code | 009 |
| First Use Anywhere Date | Thursday, September 22, 2005 |
| First Use In Commerce Date | Thursday, September 22, 2005 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 11, 2018 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, September 22, 2005 |
| First Use In Commerce Date | Thursday, September 22, 2005 |
| Party Name | Aspect Software, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Westford, MA 01886 |
| Party Name | Aspect Software, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Chelmsford, MA 01824 |
| Party Name | Aspect Software, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Westford, MA 01886 |
| Event Date | Event Description |
| Friday, May 11, 2018 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |
| Wednesday, September 20, 2017 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, September 20, 2017 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Sunday, October 9, 2016 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Wednesday, December 3, 2014 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Friday, March 15, 2013 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Thursday, March 14, 2013 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Thursday, March 14, 2013 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Thursday, February 28, 2013 | TEAS SECTION 8 & 15 RECEIVED |
| Wednesday, June 9, 2010 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, October 9, 2007 | REGISTERED-PRINCIPAL REGISTER |
| Friday, August 31, 2007 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Friday, August 31, 2007 | ASSIGNED TO LIE |
| Monday, July 23, 2007 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, July 19, 2007 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, April 17, 2007 | USE AMENDMENT FILED |
| Tuesday, April 17, 2007 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, October 24, 2006 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, August 1, 2006 | PUBLISHED FOR OPPOSITION |
| Wednesday, July 12, 2006 | NOTICE OF PUBLICATION |
| Tuesday, June 13, 2006 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Friday, June 9, 2006 | ASSIGNED TO LIE |
| Friday, June 2, 2006 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 24, 2006 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, May 22, 2006 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, May 22, 2006 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, May 4, 2006 | NON-FINAL ACTION MAILED |
| Wednesday, May 3, 2006 | NON-FINAL ACTION WRITTEN |
| Tuesday, May 2, 2006 | ASSIGNED TO EXAMINER |
| Thursday, April 20, 2006 | NOTICE OF DESIGN SEARCH CODE MAILED |
| Wednesday, November 2, 2005 | NEW APPLICATION ENTERED IN TRAM |