ARCADA Trademark

Trademark Overview


On Monday, May 23, 2022, a trademark application was filed for ARCADA with the United States Patent and Trademark Office. The USPTO has given the ARCADA trademark a serial number of 97424638. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Wednesday, October 25, 2023. This trademark is owned by ADA SUPPORT INC.. The ARCADA trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, Education & Entertainment Services, and Computer & Software Services & Scientific Services categories with the following description:

NON-DOWNLOADABLE ELECTRONIC PUBLICATIONS IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; EDUCATIONAL SERVICES AND PROVISION OF TRAINING, namely, CONDUCTING CONFERENCES, PODCASTS, AND ONLINE COURSES, AS WELL AS PUBLISHING WRITTEN MATERIALS, IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; TRAINING IN THE FIELD OF DEVELOPING, CUSTOMIZING, IMPLEMENTING, MAINTAINING AND USING SUPPORT AUTOMATION SOFTWARE BASED ON ARTIFICIAL INTELLIGENCE

COMPUTER SOFTWARE THAT PROVIDE SOLUTIONS FOR CLIENT COMPANIES IN NEED OF AUTOMATION OF DIGITAL INTERACTIONS TO RESPOND TO CUSTOMER QUERIES AND SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS, WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; COMPUTER SOFTWARE THAT PROVIDES SOLUTIONS FOR CLIENT COMPANIES IN NEED OF AUTOMATION OF TECHNICAL SUPPORT OR EMPLOYEE SUPPORT REQUESTS TO RESPOND TO SUPPORT QUERIES THROUGH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; COMPUTER SOFTWARE USING AI TO ASSIST CHATBOTS IN LEARNING CUSTOMER INTENT SO AS TO RESPOND TO CUSTOMER QUERIES AND SUPPORT REQUESTS, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; COMPUTER SOFTWARE USING AI THAT USES MACHINE LEARNING MODELS AND DEEP LEARNING SO AS TO RESPOND TO CUSTOMER QUERIES AND SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-CO...

BUSINESS CONSULTING SERVICES FOR DIGITAL TRANSFORMATION; BUSINESS CONSULTING, namely, PROFESSIONAL SERVICES RELATING TO THE DEVELOPMENT, IMPLEMENTATION, MAINTENANCE AND USE OF AUTOMATION SOFTWARE AND ARTIFICIAL INTELLIGENCE AUTOMATED DIGITAL ASSISTANTS (CHATBOTS) FOR CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, BRAND PROMOTION, AND TECHNICAL SUPPORT; ANALYSIS OF COMMERCIAL INFORMATION RELATED TO CUSTOMER INTERACTIONS; MARKETING SERVICES, namely, PROVISION OF AUTOMATION SOFTWARE FOR BRAND PROMOTION AND E-COMMERCE ASSISTANCE THROUGH INTERACTIONS ON DIGITAL CHANNELS

SOFTWARE-AS-SERVICE (SAAS) FEATURING SOFTWARE THAT PROVIDE SOLUTIONS FOR CLIENT COMPANIES IN NEED OF AUTOMATION OF DIGITAL INTERACTIONS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SAAS FEATURING SOFTWARE THAT PROVIDE SOLUTIONS FOR CLIENT COMPANIES IN NEED OF AUTOMATION OF TECHNICAL SUPPORT OR EMPLOYEE SUPPORT REQUESTS TO RESPOND TO SUPPORT QUERIES WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SAAS FEATURING SOFTWARE USING AI TO ASSIST CHATBOT IN LEARNING CUSTOMER INTENT SO AS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SAAS FEATURING SOFTWARE USING AI THAT USES MACHINE LEARNING MODELS AND DEEP LEARNING SO AS TO RESPOND TO CUSTOMER QUERIES, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE N...
arcada

General Information


Serial Number97424638
Word MarkARCADA
Filing DateMonday, May 23, 2022
Status602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
Status DateWednesday, October 25, 2023
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesNON-DOWNLOADABLE ELECTRONIC PUBLICATIONS IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; EDUCATIONAL SERVICES AND PROVISION OF TRAINING, namely, CONDUCTING CONFERENCES, PODCASTS, AND ONLINE COURSES, AS WELL AS PUBLISHING WRITTEN MATERIALS, IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; TRAINING IN THE FIELD OF DEVELOPING, CUSTOMIZING, IMPLEMENTING, MAINTAINING AND USING SUPPORT AUTOMATION SOFTWARE BASED ON ARTIFICIAL INTELLIGENCE
Goods and ServicesCOMPUTER SOFTWARE THAT PROVIDE SOLUTIONS FOR CLIENT COMPANIES IN NEED OF AUTOMATION OF DIGITAL INTERACTIONS TO RESPOND TO CUSTOMER QUERIES AND SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS, WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; COMPUTER SOFTWARE THAT PROVIDES SOLUTIONS FOR CLIENT COMPANIES IN NEED OF AUTOMATION OF TECHNICAL SUPPORT OR EMPLOYEE SUPPORT REQUESTS TO RESPOND TO SUPPORT QUERIES THROUGH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; COMPUTER SOFTWARE USING AI TO ASSIST CHATBOTS IN LEARNING CUSTOMER INTENT SO AS TO RESPOND TO CUSTOMER QUERIES AND SUPPORT REQUESTS, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; COMPUTER SOFTWARE USING AI THAT USES MACHINE LEARNING MODELS AND DEEP LEARNING SO AS TO RESPOND TO CUSTOMER QUERIES AND SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; VOICE AUTOMATION COMPUTER SOFTWARE TO DETERMINE INTENT OF CALLING CUSTOMERS SO AS TO RESPOND TO CUSTOMER QUERIES, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; DOWNLOADABLE ELECTRONIC PUBLICATIONS IN THE FIELD OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, AUTOMATED BRAND PROMOTION, E-COMMERCE ASSISTANCE AND TECHNICAL SUPPORT AUTOMATION, AND ARTIFICIAL INTELLIGENCE AUTOMATED DIGITAL ASSISTANT (CHATBOT) TECHNOLOGIES
Goods and ServicesBUSINESS CONSULTING SERVICES FOR DIGITAL TRANSFORMATION; BUSINESS CONSULTING, namely, PROFESSIONAL SERVICES RELATING TO THE DEVELOPMENT, IMPLEMENTATION, MAINTENANCE AND USE OF AUTOMATION SOFTWARE AND ARTIFICIAL INTELLIGENCE AUTOMATED DIGITAL ASSISTANTS (CHATBOTS) FOR CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, BRAND PROMOTION, AND TECHNICAL SUPPORT; ANALYSIS OF COMMERCIAL INFORMATION RELATED TO CUSTOMER INTERACTIONS; MARKETING SERVICES, namely, PROVISION OF AUTOMATION SOFTWARE FOR BRAND PROMOTION AND E-COMMERCE ASSISTANCE THROUGH INTERACTIONS ON DIGITAL CHANNELS
Goods and ServicesSOFTWARE-AS-SERVICE (SAAS) FEATURING SOFTWARE THAT PROVIDE SOLUTIONS FOR CLIENT COMPANIES IN NEED OF AUTOMATION OF DIGITAL INTERACTIONS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SAAS FEATURING SOFTWARE THAT PROVIDE SOLUTIONS FOR CLIENT COMPANIES IN NEED OF AUTOMATION OF TECHNICAL SUPPORT OR EMPLOYEE SUPPORT REQUESTS TO RESPOND TO SUPPORT QUERIES WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SAAS FEATURING SOFTWARE USING AI TO ASSIST CHATBOT IN LEARNING CUSTOMER INTENT SO AS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SAAS FEATURING SOFTWARE USING AI THAT USES MACHINE LEARNING MODELS AND DEEP LEARNING SO AS TO RESPOND TO CUSTOMER QUERIES, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SAAS FEATURING VOICE AUTOMATION SOFTWARE TO DETERMINE INTENT OF CALLING CUSTOMERS SO AS TO RESPOND TO CUSTOMER QUERIES, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; WEB-BASED SOFTWARE FOR CLIENT COMPANIES USING ALGORITHMS TO DETERMINE INTENT OF CALLING CUSTOMERS IN ADDRESSING COMPLAINTS REGARDING QUALITY OR PERFORMANCE OF PRODUCT OR SERVICE

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateThursday, May 26, 2022
Primary Code009
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateThursday, May 26, 2022
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class041 - Education; providing of training; entertainment; sporting and cultural activities.
US Class Codes100, 101, 107
Class Status Code6 - Active
Class Status DateThursday, May 26, 2022
Primary Code041
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateThursday, May 26, 2022
Primary Code042
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History


Party NameADA SUPPORT INC.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressToronto M5V3S8
CA

Trademark Events


Event DateEvent Description
Wednesday, October 25, 2023ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
Wednesday, October 25, 2023ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND
Wednesday, October 25, 2023ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
Tuesday, March 28, 2023NOTIFICATION OF NON-FINAL ACTION E-MAILED
Tuesday, March 28, 2023NON-FINAL ACTION E-MAILED
Tuesday, March 28, 2023NON-FINAL ACTION WRITTEN
Friday, March 10, 2023ASSIGNED TO EXAMINER
Wednesday, July 20, 2022APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Wednesday, July 20, 2022TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, July 20, 2022TEAS CHANGE OF OWNER ADDRESS RECEIVED
Thursday, May 26, 2022NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Thursday, May 26, 2022NEW APPLICATION ENTERED