| Serial Number | 88242941 |
| Word Mark | ANSWER BOT |
| Filing Date | Thursday, December 27, 2018 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Wednesday, October 29, 2025 |
| Registration Number | 5826029 |
| Registration Date | Tuesday, August 6, 2019 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, May 21, 2019 |
| Goods and Services | Computer programming; computer software design; Computer programming of voice recognition and artificial intelligence computer software for others, namely, programming computer programs for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customization of voice recognition and artificial intelligence computer software in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing temporary use of on-line non-downloadable voice recognition and artificial intelligence software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk, namely, non-downloadable text recognition, machine learning, and artificial intelligence software for use in database management, for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, and for automated customer support |
| NOT AVAILABLE | "BOT" |
| Goods and Services | Recorded and downloadable computer software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality, namely, software for controlling and managing communications, business databases, and business information; Downloadable communication software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality, namely, software for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, text recognition, machine learning, and artificial intelligence software for automated customer support |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, January 17, 2019 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, May 1, 2018 |
| First Use In Commerce Date | Tuesday, May 1, 2018 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, January 17, 2019 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, May 2, 2017 |
| First Use In Commerce Date | Tuesday, May 2, 2017 |
| Party Name | Zendesk, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94105 |
| Party Name | Zendesk, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94103 |
| Party Name | Zendesk, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94103 |
| Event Date | Event Description |
| Monday, December 31, 2018 | NEW APPLICATION ENTERED |
| Thursday, January 17, 2019 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, March 19, 2019 | ASSIGNED TO EXAMINER |
| Tuesday, March 26, 2019 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, March 26, 2019 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 26, 2019 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 26, 2019 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, March 26, 2019 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, April 12, 2019 | ASSIGNED TO LIE |
| Wednesday, May 1, 2019 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, May 21, 2019 | PUBLISHED FOR OPPOSITION |
| Tuesday, May 21, 2019 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, August 6, 2019 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, October 5, 2021 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Tuesday, October 5, 2021 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, October 5, 2021 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, October 5, 2021 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, October 5, 2021 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Tuesday, August 6, 2024 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Thursday, June 26, 2025 | TEAS SECTION 8 & 15 RECEIVED |
| Monday, October 27, 2025 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Wednesday, October 29, 2025 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Wednesday, October 29, 2025 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |