| Serial Number | 87981325 |
| Word Mark | AMAZON CONNECT |
| Filing Date | Tuesday, March 28, 2017 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, August 13, 2019 |
| Registration Number | 5835968 |
| Registration Date | Tuesday, August 13, 2019 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 12, 2017 |
| Goods and Services | Telephone communications; long distance telephone communication services; web conferencing services; call routing services, namely, telecommunications services in the nature of routing calls to and for customer service and customer support agents; providing voice chat services; call recording services |
| Goods and Services | Message and conference call transcription services |
| Disclaimer with Predetermined Text | "CONNECT" |
| Goods and Services | Software as a service (Saas) featuring software for contact center management and operation; software as a service (Saas) featuring software for call center management and operation; software as a service (Saas) featuring software for providing customer service and customer support; software as a service (Saas) featuring software for managing and tracking customer service agent performance and workflow; software as a service (Saas) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; software as a service (Saas) featuring developer tools; electronic data storage |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, March 31, 2017 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, March 28, 2017 |
| First Use In Commerce Date | Tuesday, March 28, 2017 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, March 31, 2017 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, March 28, 2017 |
| First Use In Commerce Date | Tuesday, March 28, 2017 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, March 31, 2017 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, March 28, 2017 |
| First Use In Commerce Date | Tuesday, March 28, 2017 |
| Party Name | Amazon Technologies, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Seattle, WA 98109 |
| Party Name | Amazon Technologies, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Seattle, WA 98109 |
| Party Name | Amazon Technologies, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Seattle, WA 98109 |
| Event Date | Event Description |
| Sunday, August 20, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Sunday, August 20, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Sunday, August 20, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, August 13, 2019 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, July 9, 2019 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Saturday, July 6, 2019 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, June 27, 2019 | ASSIGNED TO EXAMINER |
| Tuesday, June 25, 2019 | STATEMENT OF USE PROCESSING COMPLETE |
| Thursday, June 13, 2019 | USE AMENDMENT FILED |
| Tuesday, June 25, 2019 | DIVISIONAL PROCESSING COMPLETE |
| Thursday, June 13, 2019 | DIVISIONAL REQUEST RECEIVED |
| Tuesday, June 25, 2019 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Thursday, June 13, 2019 | TEAS REQUEST TO DIVIDE RECEIVED |
| Thursday, June 13, 2019 | TEAS STATEMENT OF USE RECEIVED |
| Thursday, January 24, 2019 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Tuesday, January 22, 2019 | SOU EXTENSION 2 GRANTED |
| Tuesday, January 22, 2019 | SOU EXTENSION 2 FILED |
| Tuesday, January 22, 2019 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, July 11, 2018 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Monday, July 9, 2018 | SOU EXTENSION 1 GRANTED |
| Monday, July 9, 2018 | SOU EXTENSION 1 FILED |
| Monday, July 9, 2018 | SOU TEAS EXTENSION RECEIVED |
| Sunday, April 29, 2018 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, February 6, 2018 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, December 12, 2017 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, December 12, 2017 | PUBLISHED FOR OPPOSITION |
| Wednesday, November 22, 2017 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Sunday, November 5, 2017 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, November 3, 2017 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, November 2, 2017 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, November 2, 2017 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, June 1, 2017 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, June 1, 2017 | NON-FINAL ACTION E-MAILED |
| Thursday, June 1, 2017 | NON-FINAL ACTION WRITTEN |
| Tuesday, May 30, 2017 | ASSIGNED TO EXAMINER |
| Friday, March 31, 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, March 31, 2017 | NEW APPLICATION ENTERED |