AMAZON CONNECT Trademark

Trademark Overview


On Tuesday, March 28, 2017, a trademark application was filed for AMAZON CONNECT with the United States Patent and Trademark Office. The USPTO has given the AMAZON CONNECT trademark a serial number of 87981325. The federal status of this trademark filing is SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED as of Friday, January 17, 2025. This trademark is owned by Amazon Technologies, Inc.. The AMAZON CONNECT trademark is filed in the Communication Services, Advertising, Business and Retail Services, and Computer & Software Services & Scientific Services categories with the following description:

Telephone communications; long distance telephone communication services; web conferencing services; call routing services, namely, telecommunications services in the nature of routing calls to and for customer service and customer support agents; providing voice chat services; call recording services

Message and conference call transcription services

Software as a service (Saas) featuring software for contact center management and operation; software as a service (Saas) featuring software for call center management and operation; software as a service (Saas) featuring software for providing customer service and customer support; software as a service (Saas) featuring software for managing and tracking customer service agent performance and workflow; software as a service (Saas) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; software as a service (Saas) featuring developer tools; electronic data storage
amazon connect

General Information


Serial Number87981325
Word MarkAMAZON CONNECT
Filing DateTuesday, March 28, 2017
Status702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED
Status DateFriday, January 17, 2025
Registration Number5835968
Registration DateTuesday, August 13, 2019
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, December 12, 2017

Trademark Statements


Goods and ServicesTelephone communications; long distance telephone communication services; web conferencing services; call routing services, namely, telecommunications services in the nature of routing calls to and for customer service and customer support agents; providing voice chat services; call recording services
Goods and ServicesMessage and conference call transcription services
NOT AVAILABLE"CONNECT"
Goods and ServicesSoftware as a service (Saas) featuring software for contact center management and operation; software as a service (Saas) featuring software for call center management and operation; software as a service (Saas) featuring software for providing customer service and customer support; software as a service (Saas) featuring software for managing and tracking customer service agent performance and workflow; software as a service (Saas) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; software as a service (Saas) featuring developer tools; electronic data storage

Classification Information


International Class038 - Services allowing people to communicate with another by a sensory means.
US Class Codes100, 101, 104
Class Status Code6 - Active
Class Status DateFriday, March 31, 2017
Primary Code038
First Use Anywhere DateTuesday, March 28, 2017
First Use In Commerce DateTuesday, March 28, 2017

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateFriday, March 31, 2017
Primary Code035
First Use Anywhere DateTuesday, March 28, 2017
First Use In Commerce DateTuesday, March 28, 2017

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateFriday, March 31, 2017
Primary Code042
First Use Anywhere DateTuesday, March 28, 2017
First Use In Commerce DateTuesday, March 28, 2017

Trademark Owner History


Party NameAmazon Technologies, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressSeattle, WA 98109

Party NameAmazon Technologies, Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressSeattle, WA 98109

Party NameAmazon Technologies, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressSeattle, WA 98109

Trademark Events


Event DateEvent Description
Thursday, June 1, 2017NON-FINAL ACTION E-MAILED
Friday, March 31, 2017NEW APPLICATION ENTERED
Friday, March 31, 2017NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Tuesday, May 30, 2017ASSIGNED TO EXAMINER
Thursday, June 1, 2017NON-FINAL ACTION WRITTEN
Thursday, June 1, 2017NOTIFICATION OF NON-FINAL ACTION E-MAILED
Thursday, November 2, 2017TEAS RESPONSE TO OFFICE ACTION RECEIVED
Thursday, November 2, 2017CORRESPONDENCE RECEIVED IN LAW OFFICE
Friday, November 3, 2017TEAS/EMAIL CORRESPONDENCE ENTERED
Sunday, November 5, 2017APPROVED FOR PUB - PRINCIPAL REGISTER
Wednesday, November 22, 2017NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Tuesday, December 12, 2017PUBLISHED FOR OPPOSITION
Tuesday, December 12, 2017OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Monday, July 9, 2018SOU EXTENSION 1 FILED
Tuesday, February 6, 2018NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Sunday, April 29, 2018TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, July 9, 2018SOU TEAS EXTENSION RECEIVED
Monday, July 9, 2018SOU EXTENSION 1 GRANTED
Wednesday, July 11, 2018NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Tuesday, January 22, 2019SOU TEAS EXTENSION RECEIVED
Tuesday, January 22, 2019SOU EXTENSION 2 FILED
Tuesday, January 22, 2019SOU EXTENSION 2 GRANTED
Thursday, June 13, 2019DIVISIONAL REQUEST RECEIVED
Thursday, January 24, 2019NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Thursday, June 13, 2019TEAS STATEMENT OF USE RECEIVED
Thursday, June 13, 2019TEAS REQUEST TO DIVIDE RECEIVED
Thursday, June 13, 2019USE AMENDMENT FILED
Tuesday, June 25, 2019CASE ASSIGNED TO INTENT TO USE PARALEGAL
Tuesday, June 25, 2019DIVISIONAL PROCESSING COMPLETE
Tuesday, June 25, 2019STATEMENT OF USE PROCESSING COMPLETE
Thursday, June 27, 2019ASSIGNED TO EXAMINER
Saturday, July 6, 2019ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Tuesday, July 9, 2019NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Tuesday, August 13, 2019REGISTERED-PRINCIPAL REGISTER
Sunday, August 20, 2023ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Sunday, August 20, 2023TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, August 13, 2024COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Sunday, August 20, 2023TEAS CHANGE OF CORRESPONDENCE RECEIVED
Friday, January 17, 2025CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Friday, January 17, 2025REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Saturday, September 13, 2025ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Saturday, September 13, 2025TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Saturday, September 13, 2025TEAS CHANGE OF CORRESPONDENCE RECEIVED
Friday, January 17, 2025NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Friday, August 23, 2024TEAS SECTION 8 & 15 RECEIVED