Trademark Overview
On Friday, July 27, 2018, a trademark application was filed for ALTOCLOUD CONNECT WITH YOUR DIGITAL CUSTOMERS with the United States Patent and Trademark Office. The USPTO has given the ALTOCLOUD CONNECT WITH YOUR DIGITAL CUSTOMERS trademark a serial number of 88054997. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Sunday, June 2, 2019. This trademark is owned by Altocloud Limited. The ALTOCLOUD CONNECT WITH YOUR DIGITAL CUSTOMERS trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, and Computer & Software Services & Scientific Services categories with the following description:
computer software for contact center management; computer software for augmenting agent interaction with customers, namely, cloud-based software for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; a combination of computer hardware and non-downloadable cloud-based software that integrates analytics and machine learning and provides assistance to live agents who are interacting with customers in a multi-modal environment in addition to providing automated assistance to a customer without live agent intervention
business management consultancy; data processing services; commercial consultancy and business analysis relating to contact center management; all of the above relating to cognitive computing technologies that provide multi-modal natural language processing, predictive analytics and machine learning for contextual analysis in connection with customer agent interactions
consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing online non-downloadable cloud-based software for contact center management; non-downloadable cloud-based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; development of computer hardware that integrates natural language processing, computational linguistics, information retrieval, predictive analytics and machine learning and provides assistance to live agents interacting with customers in a multi-modal environment
