| Serial Number | 98186483 |
| Word Mark | AISERA |
| Filing Date | Tuesday, September 19, 2023 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, September 2, 2025 |
| Registration Number | 7931603 |
| Registration Date | Tuesday, September 2, 2025 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, July 30, 2024 |
| Pseudo Mark | AI SERA |
| Goods and Services | Providing temporary use of online non-downloadable software for collecting, reviewing, and analyzing information to support customer service; providing temporary use of online non-downloadable software for customer relationship management (CRM); providing temporary use of online non-downloadable software for collecting, reviewing, and analyzing information for customer experience, employee engagement, sales support, and information technology services; providing temporary use of online non-downloadable software for collecting, reviewing, and analyzing business information to respond to customer inquiries; providing temporary use of online non-downloadable software for facilitating and providing information technology help desk services, chatbot services, and voice bot services; providing temporary use of online non-downloadable software for analyzing and identifying business technology performance incidents and issues; providing temporary use of online non-downloadable software for collecting, reviewing, and analyzing business information for an online help desk; providing temporary use of online non-downloadable software for business management and sales management support; providing temporary use of online non-downloadable software for database management; providing temporary use of online non-downloadable software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online non-downloadable software for managing and responding to inquiries from internal teams and departments; providing temporary use of online non-downloadable software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; providing temporary use of online non-downloadable software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of online non-downloadable software for data collection, analysis, and aggregation; providing temporary use of online non-downloadable software for data aggregation in order to visualize customer data; providing temporary use of online non-downloadable software for workflow and process automation; providing temporary use of online non-downloadable software using artificial intelligence for resolving inquiries; providing temporary use of online non-downloadable software for discovering applications, devices, and cloud resources on a computer network; providing temporary use of online non-downloadable software for automated monitoring of computer performance; providing temporary use of online non-downloadable software for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, October 5, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | Saturday, September 1, 2018 |
| First Use In Commerce Date | Saturday, September 1, 2018 |
| Party Name | Aisera Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Palo Alto, CA 94303 |
| Party Name | Aisera Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Palo Alto, CA 94303 |
| Party Name | Aisera Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Palo Alto, CA 94303 |
| Event Date | Event Description |
| Friday, September 22, 2023 | NEW APPLICATION ENTERED |
| Thursday, October 5, 2023 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, May 13, 2024 | ASSIGNED TO EXAMINER |
| Thursday, May 16, 2024 | EXAMINERS AMENDMENT -WRITTEN |
| Thursday, May 16, 2024 | EXAMINERS AMENDMENT E-MAILED |
| Thursday, May 16, 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Thursday, May 16, 2024 | EXAMINER'S AMENDMENT ENTERED |
| Friday, June 21, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, July 10, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, July 30, 2024 | PUBLISHED FOR OPPOSITION |
| Tuesday, July 30, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, September 24, 2024 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Monday, March 24, 2025 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, June 25, 2025 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Monday, March 24, 2025 | USE AMENDMENT FILED |
| Wednesday, June 25, 2025 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, August 12, 2025 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, August 12, 2025 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, September 2, 2025 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, September 2, 2025 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Tuesday, September 2, 2025 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Tuesday, September 2, 2025 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Tuesday, September 2, 2025 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, September 2, 2025 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, September 2, 2025 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, November 18, 2025 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED |
| Tuesday, November 18, 2025 | WITHDRAWAL OF ATTORNEY GRANTED |