| Serial Number | 98930225 |
| Word Mark | AI DIGITAL TWIN |
| Filing Date | Tuesday, December 31, 2024 |
| Status | 630 - NEW APPLICATION - RECORD INITIALIZED NOT ASSIGNED TO EXAMINER |
| Status Date | Tuesday, December 31, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Downloadable computer software that initiates and manages customer service calls, appointments, reservations, inquiries, order placements, cancellations, modifications, and negotiations with third-party providers of consumer, business, and professional services using artificial intelligence, machine learning, voice cloning, and persona-emulation technology to create and manage a digital representation of an individual's identity, voice, and persona; Downloadable application programming interface (API) software for integrating a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation into third-party systems and platforms; Downloadable software tools for assisting with and automating tasks related to subscription management, service cancellations or transfers, bill negotiations, product returns, exchanges, refunds, warranty and repair claims, price adjustments, appointment scheduling and modification, reservation management, order placement, event and travel bookings, ticket purchases, utility setup and cancellations, license or permit renewals, benefit claims, invoice or fee dispute resolutions, document requests, and donation or volunteer coordination, all using artificial intelligence, machine learning, voice cloning, and persona-emulation; Downloadable software in the nature of a mobile application for accessing a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation that acts on behalf of the user to interact with consumer service departments, healthcare providers, insurers, financial institutions, entertainment and event vendors, travel and hospitality providers, educational institutions, government offices, utilities, home services, automotive services, legal and professional service providers, nonprofits, and retail or e-commerce merchants |
| Goods and Services | Business management services provided on behalf of others using a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation, namely, return management of merchandise, inventory management, business data analysis, and data collection and management relating to shipping, verification, returns, and exchanges of consumer products; Business information services provided to retailers, vendors, and service providers for use in validating product return eligibility, authenticating products, managing policies related to returns, exchanges, refunds, and price adjustments; Business assistance in the nature of facilitating negotiations with service providers, coordinating subscription modifications or cancellations, coordinating vendor follow-ups for small businesses, and managing consumer and business account relationships |
| Goods and Services | Providing temporary use of non-downloadable software for accessing an automated tool that features a digital representation of an individual that uses artificial intelligence, machine learning, voice cloning, and persona-emulation to act on behalf of the user to process product returns, exchanges, and refunds, manage subscriptions, including cancelling, pausing, or renewing streaming services, gym memberships, and other recurring accounts, negotiate bills and resolve disputes with service providers, make, modify, and cancel reservations and personal appointments, arrange for food and beverage orders, including dietary preference modifications and large catering requests, initiate warranty claims, product recalls, rebate submissions, and handle gift returns, coordinate pharmacy orders, contact healthcare providers for lab results, referrals, follow-up appointments, and filing and tracking insurance claims, close accounts at financial institutions and assists with fraud resolution, book tickets for movies, concerts, sporting events, and other entertainment, schedule government service appointments, renew licenses, and prepare and file benefit claims, handle utility service setups, cancellations, and outage reporting, coordinate volunteer schedules or donation setups with nonprofits, and manage vendor follow-ups, customer outreach, and appointment scheduling for small businesses; Software as a service (SAAS) featuring software that provides automated tools and APIs to facilitate consumer and business interactions on behalf of the user through the use of a digital representation of the individual using artificial intelligence, machine learning, voice cloning, and persona-emulation via global computer networks; Platform as a service (PAAS) featuring computer software platforms that provide automated tools and APIs to facilitate consumer and business interactions on behalf of the user through the use of a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation; Application service provider (ASP) featuring application programming interface (API) software that integrates digital representation functionality using artificial intelligence and machine learning into third-party environments to represent the user's persona, voice, and identity while interacting with customer service representatives, automated phone systems, booking platforms, government portals, healthcare providers, financial institutions, and service channels authorized by the user |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 31, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 31, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, December 31, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Returned.com, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Boulder, CO 80301 |
| Event Date | Event Description |
| Tuesday, December 31, 2024 | NEW APPLICATION ENTERED |
| Monday, March 3, 2025 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, March 3, 2025 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Monday, March 3, 2025 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |