| Serial Number | 88812444 |
| Word Mark | AGENTX |
| Filing Date | Thursday, February 27, 2020 |
| Status | 605 - ABANDONED - EXPRESS AFTER PUB |
| Status Date | Wednesday, July 28, 2021 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, June 2, 2020 |
| Goods and Services | Downloadable computer software featuring a mobile device application for facilitating consumer interactions with contact centers, making calls to or opening a chat with contact center agents, authenticating a user identity on behalf of the user with the agent or in the contact center Interactive Voice Response system, placing the user call or chat into the appropriate contact center queue by either navigating the phone Interactive Voice Response system or through an Application Programming Interface, and providing a recording and transcript of the conversation for the user |
| Pseudo Mark | AGENT X |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 8 - Abandoned |
| Class Status Date | Wednesday, July 28, 2021 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Genesys Telecommunications Laboratories, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Party Name | Genesys Telecommunications Laboratories, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Event Date | Event Description |
| Wednesday, July 28, 2021 | ABANDONMENT NOTICE E-MAILED - AFTER PUBLICATION |
| Wednesday, July 28, 2021 | ABANDONMENT - AFTER PUBLICATION |
| Tuesday, July 27, 2021 | TEAS EXPRESS ABANDONMENT RECEIVED |
| Saturday, January 30, 2021 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Thursday, January 28, 2021 | EXTENSION 1 GRANTED |
| Thursday, January 28, 2021 | EXTENSION 1 FILED |
| Thursday, January 28, 2021 | TEAS EXTENSION RECEIVED |
| Friday, December 18, 2020 | ASSIGNED TO EXAMINER |
| Wednesday, November 18, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, November 18, 2020 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, November 18, 2020 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, July 28, 2020 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, June 2, 2020 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, June 2, 2020 | PUBLISHED FOR OPPOSITION |
| Wednesday, May 13, 2020 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, May 13, 2020 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, April 28, 2020 | ASSIGNED TO LIE |
| Tuesday, April 21, 2020 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, March 31, 2020 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, March 30, 2020 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, March 30, 2020 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, March 30, 2020 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, March 30, 2020 | NON-FINAL ACTION E-MAILED |
| Monday, March 30, 2020 | NON-FINAL ACTION WRITTEN |
| Sunday, March 29, 2020 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Sunday, March 29, 2020 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Sunday, March 29, 2020 | ASSIGNED TO EXAMINER |
| Sunday, March 8, 2020 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Thursday, March 5, 2020 | NEW APPLICATION ENTERED IN TRAM |