| Serial Number | 98621627 |
| Word Mark | AGENTASSIST |
| Filing Date | Thursday, June 27, 2024 |
| Status | 686 - PUBLISHED FOR OPPOSITION |
| Status Date | Tuesday, November 4, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, November 4, 2025 |
| Pseudo Mark | AGENT ASSIST |
| Indication of Colors claimed | The color(s) blue, black and gray is/are claimed as a feature of the mark. |
| NOT AVAILABLE | "AGENT ASSIST" |
| Goods and Services | Providing temporary use of online non-downloadable chatbot software for guiding customers through questions and actions, in particular, making reservations and appointments, checking inventory, resetting passwords, retrieving account balances, and making payments; Providing temporary use of online non-downloadable chatbot software using artificial intelligence for virtual agent and virtual assistant functions for guiding customers through questions and actions, in particular, making reservations and appointments, checking inventory, resetting passwords, retrieving account balances, and making payments; Software as a service (SAAS) services featuring software for enhancing engagement by customer contact centers and call centers by using human and artificial intelligence to provide more efficient customer service, automation, analytics, agent guidance, and increased accuracy and quality of information delivered; Software as a service (SAAS) services featuring software using artificial intelligence for speech-to-text translation, text-to-speech, speech analytics, automated questions and answers, conversation summarization, real time agent guidance, conversation intent categorization, and virtual agents and assistants |
| Description of Mark | The mark consists of five vertical lines of varying length, the second and fifth of which appear in blue, and the remaining lines appearing in gray. To the right is the stylized word "AGENTASSIST" in black. |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, June 27, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, November 21, 2023 |
| First Use In Commerce Date | Tuesday, November 21, 2023 |
| Party Name | AI CSR Technologies, LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Dublin, OH 43017 |
| Party Name | AI CSR Technologies, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Dublin, OH 43017 |
| Event Date | Event Description |
| Thursday, June 27, 2024 | NEW APPLICATION ENTERED |
| Friday, June 28, 2024 | TEAS VOLUNTARY AMENDMENT RECEIVED |
| Sunday, October 13, 2024 | ASSIGNED TO LIE |
| Sunday, October 13, 2024 | PRELIMINARY/VOLUNTARY AMENDMENT - ENTERED |
| Thursday, January 23, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, January 23, 2025 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Friday, January 24, 2025 | ASSIGNED TO EXAMINER |
| Monday, January 27, 2025 | NON-FINAL ACTION WRITTEN |
| Monday, January 27, 2025 | NON-FINAL ACTION E-MAILED |
| Monday, January 27, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, January 30, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, January 30, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, January 31, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, February 21, 2025 | SUSPENSION LETTER WRITTEN |
| Friday, February 21, 2025 | LETTER OF SUSPENSION E-MAILED |
| Friday, February 21, 2025 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Wednesday, May 28, 2025 | TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED |
| Monday, June 2, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, June 2, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, July 9, 2025 | SUSPENSION LETTER WRITTEN |
| Wednesday, July 9, 2025 | LETTER OF SUSPENSION E-MAILED |
| Wednesday, July 9, 2025 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Friday, October 3, 2025 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, October 3, 2025 | EXAMINERS AMENDMENT E-MAILED |
| Friday, October 3, 2025 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Friday, October 3, 2025 | EXAMINER'S AMENDMENT ENTERED |
| Friday, October 3, 2025 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, October 29, 2025 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, November 4, 2025 | PUBLISHED FOR OPPOSITION |
| Tuesday, November 4, 2025 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |