| Serial Number | 87543206 |
| Word Mark | AGENT ASSIST |
| Filing Date | Wednesday, July 26, 2017 |
| Status | 713 - CANCELLED - SECTION 18 |
| Status Date | Tuesday, September 2, 2025 |
| Registration Number | 5558708 |
| Registration Date | Tuesday, September 11, 2018 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, June 26, 2018 |
| Goods and Services | Software for use in managing and connecting customers using self-service on the internet, mobile communications, and social or voice channels, to the appropriate internal resource in a company who can most immediately help that customer by identifying and coordinating queue position, communication routing and call back |
| Certificate of Correction for Registration | In the statement, line 1, "Virtual Hold Technology, LLC" should be deleted, and Virtual Hold Technology Solutions, LLC should be inserted. |
| NOT AVAILABLE | "AGENT" |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 3 - Sec. 18 - Entire Registration |
| Class Status Date | Tuesday, September 2, 2025 |
| Primary Code | 009 |
| First Use Anywhere Date | Saturday, April 30, 2011 |
| First Use In Commerce Date | Saturday, April 30, 2011 |
| Party Name | Virtual Hold Technology Solutions, LLC |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Akron, OH 44333 |
| Party Name | Virtual Hold Technology Solutions, LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Akron, OH 44333 |
| Party Name | Virtual Hold Technology, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Akron, OH 44333 |
| Event Date | Event Description |
| Wednesday, January 22, 2025 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Friday, January 5, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, August 22, 2018 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, December 14, 2022 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, May 14, 2025 | CANCELLATION GRANTED NO. 999999 |
| Tuesday, September 2, 2025 | CANCELLATION TERMINATED NO. 999999 |
| Wednesday, May 16, 2018 | EXAMINERS AMENDMENT -WRITTEN |
| Thursday, December 6, 2018 | TEAS SECTION 7 REQUEST RECEIVED |
| Monday, October 30, 2017 | NON-FINAL ACTION WRITTEN |
| Wednesday, May 16, 2018 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Saturday, January 19, 2019 | CORRECTION UNDER SECTION 7 - PROCESSED |
| Tuesday, September 2, 2025 | CANCELLED SECTION 18-TOTAL |
| Saturday, July 29, 2017 | NEW APPLICATION ENTERED |
| Saturday, July 29, 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, January 23, 2025 | POST REGISTRATION ACTION MAILED - SEC. 8 & 15 |
| Tuesday, June 26, 2018 | PUBLISHED FOR OPPOSITION |
| Tuesday, June 26, 2018 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Friday, January 5, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, May 1, 2018 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, April 30, 2018 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, April 30, 2018 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, August 30, 2024 | TEAS SECTION 8 & 15 RECEIVED |
| Wednesday, May 16, 2018 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, May 16, 2018 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Monday, October 30, 2017 | NON-FINAL ACTION E-MAILED |
| Tuesday, September 11, 2018 | REGISTERED-PRINCIPAL REGISTER |
| Friday, January 18, 2019 | ASSIGNED TO PARALEGAL |
| Wednesday, May 16, 2018 | EXAMINER'S AMENDMENT ENTERED |
| Thursday, January 30, 2025 | CANCELLATION INSTITUTED NO. 999999 |
| Wednesday, June 6, 2018 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Monday, September 11, 2023 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Monday, April 30, 2018 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, October 26, 2017 | ASSIGNED TO EXAMINER |
| Monday, October 30, 2017 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, January 5, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Saturday, January 19, 2019 | POST REGISTRATION ACTION MAILED - SEC. 7 |