| Serial Number | 87304798 |
| Word Mark | ACTIVE SHARE |
| Filing Date | Tuesday, January 17, 2017 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, September 4, 2018 |
| Registration Number | 5556484 |
| Registration Date | Tuesday, September 4, 2018 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, May 23, 2017 |
| Goods and Services | Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks |
| Goods and Services | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, January 25, 2017 |
| Primary Code | 009 |
| First Use Anywhere Date | Wednesday, July 1, 2015 |
| First Use In Commerce Date | Wednesday, July 1, 2015 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, January 25, 2017 |
| Primary Code | 035 |
| First Use Anywhere Date | Thursday, July 30, 2015 |
| First Use In Commerce Date | Thursday, July 30, 2015 |
| Party Name | [24]7.AI, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | [24]7.AI, INC. |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 03 - Corporation |
| Address | SAN JOSE, CA 95124 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Event Date | Event Description |
| Wednesday, January 17, 2018 | SOU EXTENSION 1 FILED |
| Friday, January 20, 2017 | NEW APPLICATION ENTERED |
| Wednesday, January 25, 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, April 12, 2017 | ASSIGNED TO EXAMINER |
| Thursday, April 13, 2017 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 3, 2017 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, May 23, 2017 | PUBLISHED FOR OPPOSITION |
| Tuesday, May 23, 2017 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, July 18, 2017 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Wednesday, January 17, 2018 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, January 17, 2018 | SOU EXTENSION 1 GRANTED |
| Tuesday, July 24, 2018 | STATEMENT OF USE PROCESSING COMPLETE |
| Friday, January 19, 2018 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Wednesday, June 20, 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Monday, July 16, 2018 | TEAS STATEMENT OF USE RECEIVED |
| Monday, July 16, 2018 | SOU TEAS EXTENSION RECEIVED |
| Monday, July 16, 2018 | SOU EXTENSION 2 FILED |
| Monday, July 16, 2018 | USE AMENDMENT FILED |
| Tuesday, July 24, 2018 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Tuesday, July 24, 2018 | SOU EXTENSION 2 GRANTED |
| Wednesday, July 31, 2024 | TEAS SECTION 8 & 15 RECEIVED |
| Monday, September 4, 2023 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, July 25, 2018 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Wednesday, August 1, 2018 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, August 2, 2018 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, September 4, 2018 | REGISTERED-PRINCIPAL REGISTER |