Goods and Services | Computer programming; Computer programming and software design; Computer security consultancy in the field of computer security; Computer services, namely, monitoring the web sites of others to improve their scalability and performance; Computer software consultation; Computer software development; Data conversion of computer programs and data, not physical conversion; Design and development of computer software; Maintenance of computer software; Platform as a service (PAAS) featuring computer software platforms for use in customer experience management; Platform as a service (PAAS) featuring computer software platforms for decoding and running A/B tests, for creating personalization campaigns using an inline what you see is what you get editor, for generating content testing ideas, multi-platform testing ideas and personalization capability ideas using artificial intelligence (AI), for server-side testing, for conducting surveys, for recording website user sessions, for creating heatmaps, and for visualizing experimental website features for website rollouts; Software as a service (SAAS) services featuring software for decoding and running A/B tests, for creating personalization campaigns using an inline what you see is what you get editor, for generating content testing ideas, multi-platform testing ideas and personalization capability ideas using artificial intelligence (AI), for server-side testing, for conducting surveys, for recording website user sessions, for creating heatmaps, and for visualizing experimental website features for website rollouts; Software as a service (SAAS) services featuring software for maintenance and management of websites, split testing of websites, customization of websites, providing website analytics, monitoring website performance, and identifying errors for website optimization; Software as a service (SAAS) services featuring software for monitoring, testing, analyzing, managing, updating, enhancing and troubleshooting websites; Consulting services in the field of software as a service (SAAS) services featuring software for monitoring, testing, analyzing, managing, updating, enhancing and troubleshooting websites; Software as a service (SAAS) services, namely, hosting software for use by others for use in customer experience management, specifically for coordinating, orchestrating, building, mapping, analyzing and displaying data and metrics from customer applications; Technical support services, namely, troubleshooting of computer software problems; Technological consultation in the technology field of software; Website design consultancy; Website usability testing services; Writing and updating computer software; Design, development, installation and maintenance of computer software; Providing on-line non-downloadable software for monitoring and alerting users of available software updates, server up time, and unauthorized computer software modifications; Providing on-line non-downloadable software for use in remote maintenance of computer software; Providing on-line non-downloadable software for enabling and managing Internet-based content |