| Serial Number | 97424630 |
| Word Mark | A |
| Filing Date | Monday, May 23, 2022 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, December 10, 2024 |
| Registration Number | 7600111 |
| Registration Date | Tuesday, December 10, 2024 |
| Mark Drawing | 5 - Drawing with word(s) / letter(s) / number(s) in Stylized form |
| Published for Opposition Date | Tuesday, January 9, 2024 |
| Goods and Services | NON-DOWNLOADABLE ELECTRONIC PUBLICATIONS IN THE NATURE OF NEWSLETTERS IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; EDUCATIONAL SERVICES AND PROVISION OF TRAINING, namely, CONDUCTING CONFERENCES, PODCASTS, AND ONLINE COURSES, AS WELL AS PUBLISHING WRITTEN MATERIALS, IN THE FIELDS OF AUTOMATION OF CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, TECHNICAL SUPPORT, E-COMMERCE ASSISTANCE, AND BRAND PROMOTION; TRAINING IN THE FIELD OF DEVELOPING, CUSTOMIZING, IMPLEMENTING, MAINTAINING AND USING SUPPORT AUTOMATION SOFTWARE BASED ON ARTIFICIAL INTELLIGENCE |
| Description of Mark | The mark consists of a stylized rounded letter "A" with an arcuate apex and a circular counter. |
| Amendment to a Registration/Renewal Certificate | The drawing is amended to appear as follows: PUBLISH NEW CUT |
| Pseudo Mark | ADA |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | BUSINESS CONSULTING SERVICES IN THE FIELD OF THE DEVELOPMENT, IMPLEMENTATION, MAINTENANCE AND USE OF AUTOMATION SOFTWARE AND ARTIFICIAL INTELLIGENCE AUTOMATED DIGITAL ASSISTANTS CHATBOTS FOR CUSTOMER SERVICE, DIGITAL CUSTOMER INTERACTIONS, BRAND PROMOTION, AND TECHNICAL SUPPORT; ANALYSIS OF COMMERCIAL INFORMATION RELATED TO CUSTOMER INTERACTIONS |
| Goods and Services | SOFTWARE-AS-SERVICE (SAAS) FEATURING SOFTWARE THAT PROVIDE AUTOMATION OF DIGITAL INTERACTIONS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE THAT PROVIDE AUTOMATION OF TECHNICAL SUPPORT OR EMPLOYEE SUPPORT REQUESTS TO RESPOND TO SUPPORT QUERIES WITH THE USE OF CHATBOTS, WITHOUT HUMAN AGENTS, VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE USING ARTIFICIAL INTELLIGENCE (AI) TO ASSIST CHATBOT SOFTWARE IN LEARNING CUSTOMER INTENT SO AS TO RESPOND TO CUSTOMER QUERIES OR SUPPORT REQUESTS, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING SOFTWARE USING ARTIFICIAL INTELLIGENCE (AI) THAT USES MACHINE LEARNING MODELS AND DEEP LEARNING SO AS TO RESPOND TO CUSTOMER QUERIES, TO ANTICIPATE CUSTOMERS' PRODUCT OR SERVICE NEEDS, AND TO FACILITATE E1COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; SOFTWARE-AS-SERVICE (SAAS) SERVICES FEATURING VOICE AUTOMATION SOFTWARE TO DETERMINE INTENT OF CALLING CUSTOMERS SO AS TO RESPOND TO CUSTOMER QUERIES, TO PROACTIVELY SEND MARKETING MESSAGES, AND TO FACILITATE E-COMMERCE TRANSACTIONS VIA DIGITAL CHANNELS; NON-DOWNLOADABLE WEB-BASED SOFTWARE FOR CLIENT COMPANIES USING ALGORITHMS TO DETERMINE INTENT OF CALLING CUSTOMERS IN ADDRESSING COMPLAINTS REGARDING QUALITY OR PERFORMANCE OF PRODUCT OR SERVICE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, May 26, 2022 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, July 31, 2018 |
| First Use In Commerce Date | Tuesday, July 31, 2018 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, May 26, 2022 |
| Primary Code | 041 |
| First Use Anywhere Date | Tuesday, July 31, 2018 |
| First Use In Commerce Date | Tuesday, July 31, 2018 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, May 26, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, July 31, 2018 |
| First Use In Commerce Date | Tuesday, July 31, 2018 |
| Party Name | ADA SUPPORT INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Toronto M5V3S8 CA |
| Party Name | ADA SUPPORT INC. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Toronto M5V3S8 CA |
| Party Name | ADA SUPPORT INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Toronto M5V3S8 CA |
| Event Date | Event Description |
| Thursday, May 26, 2022 | NEW APPLICATION ENTERED |
| Thursday, May 26, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, July 20, 2022 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, July 20, 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, July 20, 2022 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Friday, March 10, 2023 | ASSIGNED TO EXAMINER |
| Monday, March 27, 2023 | NON-FINAL ACTION WRITTEN |
| Monday, March 27, 2023 | NON-FINAL ACTION E-MAILED |
| Monday, March 27, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, March 28, 2023 | NON-FINAL ACTION WRITTEN |
| Tuesday, March 28, 2023 | NON-FINAL ACTION E-MAILED |
| Tuesday, March 28, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, June 28, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, June 28, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, June 29, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, November 14, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, November 28, 2023 | WITHDRAWN FROM PUB - OG REVIEW QUERY |
| Thursday, November 30, 2023 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Tuesday, December 5, 2023 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, December 5, 2023 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, December 5, 2023 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, December 5, 2023 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, December 5, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, January 9, 2024 | PUBLISHED FOR OPPOSITION |
| Tuesday, January 9, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Wednesday, December 20, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, August 20, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, March 5, 2024 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, August 20, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, August 20, 2024 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Tuesday, August 20, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, August 22, 2024 | TEAS STATEMENT OF USE RECEIVED |
| Friday, October 25, 2024 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, August 20, 2024 | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS |
| Thursday, August 22, 2024 | USE AMENDMENT FILED |
| Friday, October 25, 2024 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Wednesday, November 20, 2024 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Wednesday, November 20, 2024 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, December 10, 2024 | REGISTERED-PRINCIPAL REGISTER |
| Monday, July 28, 2025 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Tuesday, September 2, 2025 | NOTICE OF UPDATED REGISTRATION CONFIRMATION EMAILED |
| Friday, August 8, 2025 | AMENDMENT UNDER SECTION 7 - PROCESSED |
| Tuesday, December 10, 2024 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Tuesday, March 4, 2025 | TEAS SECTION 7 REQUEST RECEIVED |