Serial Number | 86128703 |
Word Mark | [24]7 VIVID SPEECH |
Filing Date | Monday, November 25, 2013 |
Status | 710 - CANCELLED - SECTION 8 |
Status Date | Friday, March 5, 2021 |
Registration Number | 4575163 |
Registration Date | Tuesday, July 29, 2014 |
Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
Published for Opposition Date | Tuesday, May 13, 2014 |
Disclaimer with Predetermined Text | "SPEECH" |
Goods and Services | Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks |
Goods and Services | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service |
Goods and Services | Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands |
Pseudo Mark | |24|SEVEN VIVID SPEECH |
International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
US Class Codes | 021, 023, 026, 036, 038 |
Class Status Code | 2 - Sec. 8 - Entire Registration |
Class Status Date | Friday, March 5, 2021 |
Primary Code | 009 |
First Use Anywhere Date | Tuesday, February 7, 2012 |
First Use In Commerce Date | Tuesday, February 7, 2012 |
International Class | 035 - Advertising; business management; business administration; office functions. |
US Class Codes | 100, 101, 102 |
Class Status Code | 2 - Sec. 8 - Entire Registration |
Class Status Date | Friday, March 5, 2021 |
Primary Code | 035 |
First Use Anywhere Date | Tuesday, February 7, 2012 |
First Use In Commerce Date | Tuesday, February 7, 2012 |
International Class | 038 - Services allowing people to communicate with another by a sensory means. |
US Class Codes | 100, 101, 104 |
Class Status Code | 2 - Sec. 8 - Entire Registration |
Class Status Date | Friday, March 5, 2021 |
Primary Code | 038 |
First Use Anywhere Date | Tuesday, February 7, 2012 |
First Use In Commerce Date | Tuesday, February 7, 2012 |
Party Name | [24]7.AI, INC. |
Party Type | 31 - New Owner After Registration |
Legal Entity Type | 03 - Corporation |
Address | SAN JOSE, CA 95124 |
Party Name | 24/7 Customer, Inc. |
Party Type | 30 - Original Registrant |
Legal Entity Type | 03 - Corporation |
Address | Campbell, CA 95008 |
Party Name | 24/7 Customer, Inc. |
Party Type | 20 - Owner at Publication |
Legal Entity Type | 03 - Corporation |
Address | Campbell, CA 95008 |
Party Name | 24/7 Customer, Inc. |
Party Type | 10 - Original Applicant |
Legal Entity Type | 03 - Corporation |
Address | Campbell, CA 95008 |
Event Date | Event Description |
Friday, March 5, 2021 | CANCELLED SEC. 8 (6-YR) |
Monday, July 29, 2019 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
Wednesday, June 20, 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
Tuesday, July 29, 2014 | REGISTERED-PRINCIPAL REGISTER |
Tuesday, May 13, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
Tuesday, May 13, 2014 | PUBLISHED FOR OPPOSITION |
Wednesday, April 23, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
Friday, April 4, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
Thursday, March 27, 2014 | ASSIGNED TO LIE |
Tuesday, March 11, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
Tuesday, March 11, 2014 | EXAMINER'S AMENDMENT ENTERED |
Tuesday, March 11, 2014 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
Tuesday, March 11, 2014 | EXAMINERS AMENDMENT E-MAILED |
Tuesday, March 11, 2014 | EXAMINERS AMENDMENT -WRITTEN |
Monday, March 10, 2014 | ASSIGNED TO EXAMINER |
Tuesday, December 10, 2013 | NOTICE OF PSEUDO MARK E-MAILED |
Monday, December 9, 2013 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
Thursday, November 28, 2013 | NEW APPLICATION ENTERED IN TRAM |