[24]7 CUSTOMER ENGAGEMENT CLOUD Trademark of 24/7 Customer, Inc. - Serial Number 86523436

[24]7 CUSTOMER ENGAGEMENT CLOUD Trademark

Trademark Overview

On Tuesday, February 3, 2015, a trademark application was filed for [24]7 CUSTOMER ENGAGEMENT CLOUD with the United States Patent and Trademark Office. The USPTO has given the [24]7 CUSTOMER ENGAGEMENT CLOUD trademark a serial number of 86523436. The federal status of this trademark filing is ABANDONED - EXPRESS as of Tuesday, June 2, 2015. This trademark is owned by 24/7 Customer, Inc.. The [24]7 CUSTOMER ENGAGEMENT CLOUD trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, and Communication Services categories with the following description:

Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software fo...

Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services ...

Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands

General Information

Serial Number	86523436
Word Mark	[24]7 CUSTOMER ENGAGEMENT CLOUD
Filing Date	Tuesday, February 3, 2015
Status	601 - ABANDONED - EXPRESS
Status Date	Tuesday, June 2, 2015
Registration Number	0000000
Registration Date	NOT AVAILABLE
Mark Drawing	4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition Date	NOT AVAILABLE

Trademark Statements

Disclaimer with Predetermined Text	"CUSTOMER ENGAGEMENT CLOUD"
Goods and Services	Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
Goods and Services	Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
Goods and Services	Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands

Classification Information

International Class	009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes	021, 023, 026, 036, 038
Class Status Code	6 - Active
Class Status Date	Thursday, February 12, 2015
Primary Code	009
First Use Anywhere Date	NOT AVAILABLE
First Use In Commerce Date	NOT AVAILABLE

International Class	035 - Advertising; business management; business administration; office functions.
US Class Codes	100, 101, 102
Class Status Code	6 - Active
Class Status Date	Thursday, February 12, 2015
Primary Code	035
First Use Anywhere Date	NOT AVAILABLE
First Use In Commerce Date	NOT AVAILABLE

International Class	038 - Services allowing people to communicate with another by a sensory means.
US Class Codes	100, 101, 104
Class Status Code	6 - Active
Class Status Date	Thursday, February 12, 2015
Primary Code	038
First Use Anywhere Date	NOT AVAILABLE
First Use In Commerce Date	NOT AVAILABLE

Trademark Owner History

Party Name	24/7 Customer, Inc.
Party Type	10 - Original Applicant
Legal Entity Type	03 - Corporation
Address	Campbell, CA 95008

Trademark Events

Event Date	Event Description
Tuesday, June 2, 2015	ABANDONMENT NOTICE MAILED - EXPRESS ABANDONMENT
Tuesday, June 2, 2015	ABANDONMENT - EXPRESS MAILED
Monday, June 1, 2015	TEAS EXPRESS ABANDONMENT RECEIVED
Monday, May 11, 2015	EXAMINER'S AMENDMENT ENTERED
Monday, May 11, 2015	NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Monday, May 11, 2015	EXAMINERS AMENDMENT E-MAILED
Monday, May 11, 2015	EXAMINERS AMENDMENT -WRITTEN
Thursday, May 7, 2015	ASSIGNED TO EXAMINER
Thursday, February 12, 2015	NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Friday, February 6, 2015	NEW APPLICATION ENTERED IN TRAM

Related Keywords

cloud engagement customer computer services computers systems namely comprised software processors servers