| Serial Number | 85521315 |
| Word Mark | 24/7 |
| Filing Date | Friday, January 20, 2012 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, October 2, 2020 |
| Registration Number | 4488955 |
| Registration Date | Tuesday, February 25, 2014 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, April 16, 2013 |
| Goods and Services | Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks |
| Goods and Services | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service |
| Goods and Services | Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands |
| Pseudo Mark | 24/SEVEN |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, October 2, 2020 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, April 11, 2000 |
| First Use In Commerce Date | Tuesday, April 11, 2000 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, October 2, 2020 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, April 11, 2000 |
| First Use In Commerce Date | Tuesday, April 11, 2000 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, October 2, 2020 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, April 11, 2000 |
| First Use In Commerce Date | Tuesday, April 11, 2000 |
| Party Name | [24]7.AI, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | SAN JOSE, CA 95124 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Event Date | Event Description |
| Friday, October 2, 2020 | CANCELLED SEC. 8 (6-YR) |
| Monday, February 25, 2019 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, June 20, 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, August 13, 2015 | NOTICE OF SUIT |
| Tuesday, December 9, 2014 | NOTICE OF SUIT |
| Tuesday, July 1, 2014 | NOTICE OF SUIT |
| Tuesday, February 25, 2014 | REGISTERED-PRINCIPAL REGISTER |
| Saturday, January 18, 2014 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Friday, January 17, 2014 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Friday, January 10, 2014 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Friday, January 10, 2014 | STATEMENT OF USE PROCESSING COMPLETE |
| Monday, November 25, 2013 | USE AMENDMENT FILED |
| Tuesday, December 31, 2013 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Monday, November 25, 2013 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, July 31, 2013 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, July 31, 2013 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, June 11, 2013 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, April 16, 2013 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, April 16, 2013 | PUBLISHED FOR OPPOSITION |
| Wednesday, March 27, 2013 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Monday, March 11, 2013 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, March 5, 2013 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, March 5, 2013 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, March 5, 2013 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 5, 2013 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 5, 2013 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, March 1, 2013 | FAX RECEIVED |
| Wednesday, February 27, 2013 | AMENDMENT FROM APPLICANT ENTERED |
| Wednesday, February 27, 2013 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, February 19, 2013 | ASSIGNED TO LIE |
| Friday, February 15, 2013 | FAX RECEIVED |
| Tuesday, November 20, 2012 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Tuesday, November 20, 2012 | FINAL REFUSAL E-MAILED |
| Tuesday, November 20, 2012 | FINAL REFUSAL WRITTEN |
| Wednesday, October 31, 2012 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, October 30, 2012 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, October 30, 2012 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, May 2, 2012 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, May 2, 2012 | NON-FINAL ACTION E-MAILED |
| Wednesday, May 2, 2012 | NON-FINAL ACTION WRITTEN |
| Friday, April 27, 2012 | ASSIGNED TO EXAMINER |
| Thursday, January 26, 2012 | NOTICE OF PSEUDO MARK MAILED |
| Wednesday, January 25, 2012 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Tuesday, January 24, 2012 | NEW APPLICATION ENTERED IN TRAM |